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03-17-2015, 06:27 PM
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#21
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Junior Member
Join Date: Mar 2015
Posts: 2
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Quote:
Originally Posted by DreiHunde
Guess I will consider myself lucky? My dealer did all of that without any prompting. I went into the deal expecting to have to argue and barter but never had too.
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Where do you live? I'll come there to buy my next trailer!
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03-17-2015, 06:38 PM
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#22
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(Dry Huunday)
Join Date: Sep 2014
Location: Eastern North Carolina
Posts: 2,298
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Quote:
Originally Posted by Snickers
Where do you live? I'll come there to buy my next trailer!
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LOL!
Rex & Son's RV in Wilmington, NC.
__________________
Beau & Sue
FurKid Express
2015 Coachmen Catalina 303RLS
2016 Chevy Silverado LT 2500HD Duramax
The more people I meet, the more I like my dogs!
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03-17-2015, 06:50 PM
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#23
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Senior Member
Join Date: Sep 2012
Location: Virginia
Posts: 9,679
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Good dealers have it figured out.......... Ours' charges no extras, simple tack a percentage onto what they pay for the unit.... no haggling..... sells travel trailers to customers over a 4 state area. He's small.........
Had some service work done picked ours up today, a guy brought his in traveled 260 miles to have it done here.... (every year). Labor rate of $65 hour
Shhhhhh it a secret...............
__________________
2005 Dodge 3500 Cummins
2017 Wildwood Lodge 4092 BFL
1966 Mustang GT
1986 Mustang SVO
Lillie Spoiled Rotten Boxer Mix
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03-17-2015, 11:22 PM
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#24
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Senior Member
Join Date: Dec 2014
Posts: 279
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Did the dealer agree to the WDH in the initial agreement?
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03-18-2015, 06:17 AM
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#25
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Senior Member
Join Date: Jan 2012
Posts: 5,401
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Oaklevel, why not give your dealer a plug, Va is not to far from De. you never know
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03-18-2015, 09:59 AM
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#26
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Junior Member
Join Date: Feb 2015
Posts: 20
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Quote:
Originally Posted by ActionJackson
Did the dealer agree to the WDH in the initial agreement?
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Yes, the WDH was part of the deal from the beginning. Though I found it does not include sway control, and even if I added the sway I won't be able to reverse with it on.
Every salesmen is different. I felt compelled to write the letter because I kept hearing things like "the unit is perfect" , "I've never had anyone want to climb on the roof", "I'll show you how everything works". I never once heard "I'll make sure we have a technician go through the unit with you and get anything taken care". When I asked in person about a thorough PDI I got the sidestep, and other assurances.
I had read about many other people buying used units and having the red carpet rolled out for them. So I compiled my list based on the good experiences I had read about. I am willing to budge on the pressure test, and the same day service for a bigger issue. But really, once they get my deposit, if I don't have something like my list signed off, what do I have to rely on to make sure the unit is ready to camp in? Their 'trusted' word??
I think a Terms for Deposit should be a common document, if good service is not common.
The dealer did respond yesterday, with a sidestep. "My insurance does not allow customers to be in the service area, when can we get the deposit?"
I think I'll move to the cash position next, no deposit, dangle the check for the entire amount in front of them until I get good service.
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03-18-2015, 10:23 AM
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#27
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Senior Member
Join Date: Sep 2014
Posts: 735
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No "civilians" in the service area is actually common due to insurance reasons. You can tell them you'll sign a waiver releasing them of any liability. I too would inspect the roof and appurtenances regardless of brand new or used.
As for "dangling cash," well I would say you are just working against yourself with that. Essentially you are squeezing them both sides from making a buck, so there's less and less motivation to work with you... I personally am a believer in that there is an art and certain tact in negotiations which is one where the controller makes both sides feel good about a deal. You just need to be the controller, but a controller not with club and leash...
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03-18-2015, 10:35 AM
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#28
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Senior Member
Join Date: Sep 2012
Location: Virginia
Posts: 9,679
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Quote:
Originally Posted by dblr
Oaklevel, why not give your dealer a plug, Va is not to far from De. you never know
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Located in SW Virginia Near Martinsville. They are getting ready for race weekend as it always brings a lot of RV business. The name of the dealership that I deal with is ECONO RV on RT 220 in the Bassett, VA area. A very small dealership but also a very reputable one. They don't advertise they do not need to.
__________________
2005 Dodge 3500 Cummins
2017 Wildwood Lodge 4092 BFL
1966 Mustang GT
1986 Mustang SVO
Lillie Spoiled Rotten Boxer Mix
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03-18-2015, 10:52 AM
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#29
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Senior Member
Join Date: Dec 2014
Posts: 279
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Some people have unrealistic expectations and when they are not met, they just
make things worse by being combative and argumentative. Might try another dealer and not be so demanding. Just saying....catch more flies with honey than vinegar.
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03-19-2015, 02:50 PM
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#30
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Senior Member
Join Date: Mar 2012
Location: Tidewater Virginia
Posts: 159
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I'm not in the RV business but the fix it the same day stipulation could have caused a problem. Just my thought.
__________________
Wallace
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03-19-2015, 07:34 PM
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#31
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Senior Member
Join Date: Oct 2011
Posts: 115
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Nothing looks unreasonable to me, better to be proactive and get everything right.
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03-20-2015, 04:18 PM
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#32
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Junior Member
Join Date: Feb 2015
Posts: 20
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Looks like we are closing on the deal. Just to be upfront, I never had an ill-word or glance with the dealer. Had some great conversation with him around the dinette in fact. It tooks several emails this week, but he finally replied that they "will include all the items on my list in a work order" after I make the deposit. That is good enough for me, just something to fall back on if I need to. Super excited to bring home out first trailer in a few weeks! He is going to hold it till then, since they don't put water in them until April 1st in MN.
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03-20-2015, 04:35 PM
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#33
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Senior Member
Join Date: Jun 2012
Posts: 10,907
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Quote:
"My insurance does not allow customers to be in the service area, when can we get the deposit?"
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Labor Charge:
$65/hr
$75/hr if you watch
$85/hr if you help
__________________
1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)
2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
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03-20-2015, 04:37 PM
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#34
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Senior Member
Join Date: Oct 2014
Posts: 981
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"Dangleing the cash" is counterproductive.They want you to finance as much as your credit will allow because they get a kickback on any financeing they sell.If you can pay cash,dont.Let them finance as much as they will,just be sure its an open ended finance contract. Then after you get it and need to make the first payment,just pay it off.
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03-20-2015, 04:48 PM
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#35
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Junior Member
Join Date: Feb 2015
Posts: 20
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Oddly, they have not pushed financing through them at all. I'm still expecting a "surprise" before this is all done. I'm going with my local credit unions 4% for 5 years.
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03-20-2015, 05:06 PM
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#36
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Site Team
Join Date: Oct 2014
Posts: 15,243
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When you give them the deposit, carefully read anything the push in front of you to sign ( as my dealer said "just to protect me").
__________________
2015 Freedom Express 248RBS
TV 2015 Silverado HD2500 Duramax
TST Tire Monitors
Honda 2000I + Companion
2 100W solar panels
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03-23-2015, 10:14 AM
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#37
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Senior Member
Join Date: Jul 2012
Location: Western New York State
Posts: 1,917
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The true art of negotiations is when you know you have pushed the other party and have their back against the wall. That's when you will know you got the best deal possible. Easier said than done. I think some of us like to get "to cute" with thinking how far we can push a dealer. There is a game that's going to be played one way or the other and one should expect and be as well prepared as possible when the process starts. I noticed the dealer said he would write up a work order. BFD! That's not a contract. When I bought my RV in 2012 everything that I wanted to have done or things I picked up on this website or through PDI were typed right onto the Purchase Contract. No phony PDI fees or get the rig up to shape costs like those who mentioned Camping World.
__________________
sherman12 and The Fabulous Miss Barb
2014 SportsCoach Cross Country 360DL DP
Former 2011 Georgetown 330TS
Kia Sportage on MasterTow Dolly
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05-06-2015, 11:21 PM
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#38
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Junior Member
Join Date: Feb 2015
Posts: 20
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Well, I guess I got a bit lucky, we went out camping once and absolutely everything seems to work just fine. Sure is nice to have a campground all to yourself early in the spring! At the dealer, I did go through all the systems with him, once we had it hooked up to water and and power. It is pretty obvious that the first owner barely used it. My only complaint is the 500 lb bars on the Reese WDH are not quite enough. Also, some normal things like the furnace is too loud and the stereo/dvd is junk. Now it looks like I need a bigger truck, the 2001 GMC Sierra with 4.8L and 3.42 gears is not cutting it, and I don't think and upgrade to 4.10 gears will be worth it, but we'll see. I cannot believe how much they are getting for 8 year old Chevy trucks with less that 100k on them. And most of them need cab corners due to MN rust already.
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05-12-2015, 10:37 PM
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#39
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Member
Join Date: May 2015
Location: WI
Posts: 31
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New here, just bought an XLR 27HFS, brought my weight distribution hitch with (new in box), while we were going over the overview the mech's pulled my truck inside and put the hitch together and onto the camper, all set up. They filled the propane tanks, showed us how everything works...we were shocked. While we were signing they pulled the truck and trailer out up front and entertained our pets while we were busy (3 Beagles)
No charge for any of the work or prepping. Cheyenne Camping in Walcot Iowa.
InTheSticks
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05-26-2015, 06:57 AM
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#40
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Member
Join Date: May 2015
Posts: 38
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Here's the way I bought my last 2 TT's and I've been pretty pleased with the results both times. Start by figuring out the floor plan(s) and features you want. I usually do this mostly on line with a trip or two to the dealers in which I am very up front that I am not there to buy. I can be somewhat impulsive at times and this rule is as much for me as the dealer.
I then get some quotes, usually RV Direct, or some dealers on line. I print these out once I figure out what I want to buy and head to the dealer. After I talk to the salesman for a while, usually asking at least a few questions they can't answer. I do this for a couple of reasons, but mostly to show them that I'm not a rookie and know what I'm talking about, but also (in a very polite way) it takes them out of their comfort zone of being the "expert" and therefore in a position of authority.
When the time comes to talk money, I am very candid about my research and even show them the quotes. I admit that I hate dickering and trading numbers back and forth and I make them a proposal. I show them the closest quote, add \ subtract as necessary to true it up for options, features, etc. Then I add the true costs for me to pick it up - gas, lodging, time off, etc. I explain that, when it comes to wholesalers I understand they have to make a profit and that this is of benefit to me because I want a good relationship (I.e. local service) and so I add a few percent to the price and ask them very politely but candidly if they want to sell a camper.
It has worked really well both times a and I have been able to get within a few hundred bucks (+ & -) both times. I have been very satisfied with my results and think I got very good deals. Could I have turned their arms and saved a few hundred buck, maybe but with a lot more work, haggling and stress. But having a good relationship with a local dealer is important to me too.
Anyway, just my .02 and it works for me.
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