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Old 03-16-2015, 08:48 PM   #1
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Throw your dealer a curve ball

I went and inspected a 2012 Rockwood 2304s at a local dealer last Thursday, crawled all over it - it is in excellent condition. Anyway, after we came to an agreement on the price the dealer wanted to get a deposit out of me in the worst way, I wriggled out of it somehow and sent him this letter on Saturday. I think it is too much for him to handle, the audacity I must have! Have not heard from him since

Terms of Deposit 3/14/15

Buyer - ________ - agrees to give Seller - ________ RV Ė a $1000 deposit, towards a grand total of $$$$$$ for the purchase of a 2012 Rockwood 2304s travel trailer. The buyer wishes to be educated and to take ownership of the travel trailer that is Completely functional in all of its systems upon leaving ________ RV with the unit. The deposit will be completely refunded if any of the following stipulations cannot be met:

  • Unit includes full propane and battery, Toshiba TV, Reese weight distribution hitch installed on buyers truck

A time and day will be set within four weeks of receiving deposit for the buyer to be on site to learn and observe with an assigned Technician at _________ RV:

  • adjust the WDH properly for traveling loaded vs. empty
  • test water heater, furnace and start the refrigerator in all modes
  • test A/C , ceiling fan, tongue jack, and all electrical equipment
  • test slide out and adjust if needed
  • pressure test unit & re-caulk all leaks found
  • water in the fresh water tank, test water pump, toilet all faucets, check for any leaks

The assigned technician will fix any problems found as they arise same day.

I agree to the above terms of deposit Ė Seller __________________Date_______

I agree to the above terms of deposit Ė Buyer __________________Date_______

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Old 03-16-2015, 08:52 PM   #2
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Guess you better look elsewhere then....

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Old 03-16-2015, 09:04 PM   #3
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Sounds reasonable to me. I didn't see anything I wouldn't expect for the purchase of any RV.
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Old 03-16-2015, 09:22 PM   #4
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Originally Posted by Blackhat6mike View Post
Sounds reasonable to me. I didn't see anything I wouldn't expect for the purchase of any RV.
Exactly- and shouldn't even need to be written out that way. But unfortunately, in today's world it's necessary.

Perhaps each potential RV buyer should make a copy of it and present it to the dealer.
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Old 03-16-2015, 09:30 PM   #5
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Camping World will do all of the above and they will only CHARGE you a $699 Dealer PREP FEE. Or at least that it what they told me that was what the PREP Fee covered.
I told them I was NOT paying them to A) fix what was wrong on a unit I was buying. and B) to show me how to turn something on.
They told me that they had to charge that and if I did not like it then the deal was off.
I called their bluff and walked away. They called me back and dropped the Prep Fee and I bought the unit.
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Old 03-16-2015, 11:17 PM   #6
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I'm not sure, but I would be willing to bet that only a small percentage of dealers would offer you this kind of service up front. Its too bad its not the norm. Its such a crazy business, built on positive spin and emotional reactions, that they should not be surprised to see such a proposal. I'm curious how the dealer responds in the end. I could have stretched it out to demand a 30 day warranty, etc, but all I want is confidence in the unit I'm buying. My guess is he'll try to charge me for the pressure test and refuse to sign any such terms of deposit.

BTW, Camping world quoted me the same $700 prep fee for a new 2304s, but to their credit I cannot find anyone yet, that will match their total price on a new 2304s.
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Old 03-17-2015, 06:00 AM   #7
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Guess I will consider myself lucky? My dealer did all of that without any prompting. I went into the deal expecting to have to argue and barter but never had too.

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Old 03-17-2015, 06:57 AM   #8
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When we bought our first new 5th Wheel, I asked for all that PLUS, the braking system for the truck and an electric fire place to be installed, the guy said ok we can to it for $$$$, the day came for us to sign the papers he told me that the fire place cost more then he thought, so the price would have to be an additional $1500 more then we agreed, I looked at him and said, you said you could do it for $$$$ and that is all I will pay, I guess I will have to call my boss, I said call him. He came back in and said the boss said if I told you I could do it for $$$$ the we will make the deal for the agreed price.
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Old 03-17-2015, 06:58 AM   #9
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Reasonable, but with a couple of exceptions. I donít know of any dealer that would be able to pressure test the unit. Pressure testing the water lines is no problem, but the entire unit?

Also expecting the dealer to fix any issues the same day takes it for granted he would have every conceivable repair part on hand. Thatís not a real world expectation.

If you really expect a dealer to sign an agreement like that youíre not going to be buying an RV.

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Old 03-17-2015, 07:42 AM   #10
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Most of what you desire is pretty routine. The dealer's reaction is just out of form. I simply would have stricken the pressure test because that's a final straw test, few have what's needed to perform, and more harm than good can result if you over-pressurize, and also stricken same-day repair because that's not realistic for anything requiring factory parts. A good dealer would have then agreed to reseal any distressed caulking and roof sealant at time of inspection identified, maybe even throw in a tube of caulk and lap sealant (always gotten w/o asking) and then agree to completing a "we owe slip" as part of the terms of sale.

What we don't know is how hard you negotiated that price. The dealer may have given up margin to the ragged edge and is not interested in taking a hit of what could be $500-1K easily after a new battery, 40-60# of propane, tech time for hitch setup and PDI and repairs that can be done on the spot, and then deal with the we owes... You will know soon enough if you get a call back to negotiate.

Good luck with your search!

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