TRUST ME WHEN I SAY PRICE IS NOT THE ONLY FACTOR
i worked directly in the service side of the auto industry for over 20 years.
when you have a claim, it is who will process properly & professionally.
i worked for USAA as an independent appraiser for one year and
they then offered me a position in their san antonio or tampa offices.
i declined to stay in louisiana.... no responses please
I can tell you they were totally professional, thorough, on top of
every aspect of the process. if memory serves me correctly,
once we received a request for appraisal we had to respond
verbally within 24-36hrs & then make the claim within
48-72hrs unless the USAA client wasn't available etc.
USAA isn't the only great insurance company out there
but the great ones are far & few between....