2011 Solera..The engine wouldn't crank because fuse #23 was blown. Mech. at Freightliner said it had a 20 amp fuse and was supposed to be a 25 amp fuse so he replaced it with a 25 amp. I had called the repair office and advised them to look for #23 so it was a slam dunk there
Tow truck driver unable to loosen bolts on the rear universal joint on the drive shaft so he had to remove the right rear axle in order to tow. Some of the fluid in the axle housing seeped out..The mech at Freightline replaced all the bolts in the universal joint and topped off the "dope" in the axle housing.
(the drive shaft has to be removed at the rear so that the transmission won't be damaged if a vehicle has to be towed a certain number of miles...don't know what it is for Sprinter (maybe 25 miles) but it would have exceeded that number of miles) I added this so that if it happens to you, you won't be surprised...
Many thanks to those of you who told me about #23....