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Old 11-13-2014, 06:14 PM   #11
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BClemens- The radio antenna on my 2014 Solera 24R is on the roof, not the fender. Right hand side, above the microwave. I wish it was on the fender, then it would be a breeze to trace the connection (dealer tells me it's connected fine as it sits).
Is there a preamp on the antenna? Where is it on the 24R?
Or maybe the Magnadyne unit is not switching to distant from local.
Can I drive it to the factory and get this fixed? Do you do your own warranty work or do I have to go thru a dealer?
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Old 11-13-2014, 07:20 PM   #12
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You could come to factory, but need appt. The antenna normally gets spliced in the fridge cabinet or microwave cabinet. Others with Solera antenna on roof are not having issues. More have issues with fender mount. We typically ship the fender mount with the unit. Could be back up interference (but warranty would know what range was affected). Not sure about pre-amp. I'll have to ask at the plant in the morning.
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Old 11-14-2014, 09:43 AM   #13
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Doesn't appears to be powered.
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Old 11-14-2014, 10:37 AM   #14
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Barnbnb

Contact Rear View Safety at 1-800-764-1028 extension 819. If you give Sean your info, he should be able to tell you (and assist you) if it is the back up monitor that is causing the issue.
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Old 11-14-2014, 11:14 AM   #15
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Are your LEDs factory installed or aftermarket. Many of the cheap Chinese led replacements use very (RF) noisy components in their circuits and this overwhelms the front end of the radio receiver causing it to cut out. If they are factory installed, sak your dealer to locate the offending light and replace with a quality LED module. If you are buying aftermarket modules, I recommend buying one and trying it before buying more.
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Old 12-02-2014, 12:41 PM   #16
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UPDATE: I talked with Sean at Rear View Safety. He says there is no interference possible from the camera system.
So I then spoke to Magnadyne Radio. They say there IS interference on some units from the camera (not the monitor). The Magnadyne guy I talked with said he even made a trip from their HQ in CA to the FR factory to address this, so it is a known issue. Evidently some cameras or their cabling emits interference.
So I guess my RV service provider was correct as to what is going on. However, it's been two months now since they diagnosed the problem, yet they have not received the parts to fix it from the camera company.
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Old 12-02-2014, 01:16 PM   #17
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Quote:
Originally Posted by Flybob View Post
Are your LEDs factory installed or aftermarket. Many of the cheap Chinese led replacements use very (RF) noisy components in their circuits and this overwhelms the front end of the radio receiver causing it to cut out. If they are factory installed, sak your dealer to locate the offending light and replace with a quality LED module. If you are buying aftermarket modules, I recommend buying one and trying it before buying more.
Flybob-
Not a motorhome owner but had all my stock faulty lights replaced at Goshen last summer. They do create RFI where aware of it and corrected the problem by just asking.

Brian
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Old 12-03-2014, 11:39 AM   #18
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Can someone provide the Jensen model number that is being installed now?
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Old 12-03-2014, 12:32 PM   #19
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Can someone provide the Jensen model number that is being installed now?
The model installed in my (relatively recent) 2015 Solera is VM9726BT.

Hope that helps!
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Old 12-03-2014, 01:17 PM   #20
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Thanks. We expect our 24R to be delivered around March. I just downloaded the operator's manual so we can learn how to use it prior to that.
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