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Old 04-09-2013, 06:21 PM   #11
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Wow...I did not want to start that discussion! I am a happy camper now, so far everything is working again and I love the coach!
And for making things clearer - I am 1200 miles away from home, and 4hrs / away from the dealership I bought it from - so no tools and unfamiliar with the area I am in right now. And M.....from FR helped me a lot by asking the engeneeres and giving me the final clue (behind the steps) where to look for, he was expecting a blown fuse and I found the blank wires....we were on the phone multiple times. And for a couple of bucks I am not filing a claim!!!!! (Bclemens will get a PM with the names)

I discovered something else, which might be be a design flaw. Lets say you are traveling with freezing temps, you have water in your tanks because you want to stay overnight. No problem, because we have the Arctic Pac, right? Wrong......!
Assuming fully charged batteries and you start driving, your AP will work initially - as soon as the voltage from the coach battery drops below 13.3 V (actually it happens pretty quick) it will shut off. Your chassis battery is getting charged - it should have somewhere around 14V, the coach battery NOT - by design. For the coach battery to receive a charge (thru the battery manager) the voltage has to drop to somewhere around 12.7V and then bingo: the battery mangager says its time to charge the coach - voltage on the coach battery goes to somewhere close to 14V and the Arctic Pac is working...
One way to work around it is turn on all your lights to bring the battery down to 12.7 v so the Battery manager starts allowing a charge to the coach battery...

One more thing if somebody has to do some troubleshooting around that BIM or Isolator relay: the schematics you find on the internet call for 12V across the terminals at the isolator relay - if not, replace the Battery Manager it says. It is around 5V on the new units (NOT 12), that was very misleading during my troubleshooting and nobody kew about it.
Hans
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Old 04-09-2013, 06:48 PM   #12
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Get a fifth wheel, they don't have these problems. They don't even need a motor to go down the road... LOL
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Old 04-09-2013, 06:51 PM   #13
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Originally Posted by Don Wills View Post
That's pathetic. Forest River needs to completely rethink and re-engineer its customer support. From NO MANUALS to NOT MY RESPONSIBILITY responses, I'm surprised FR stays in business, particularly since the RV market is both small enough for word to get around and it's a business where repeat customers are important. If a car dealer ever denied taking a look at a possible warranty problem for a car purchased from another dealership, they would put their own dealership into jeopardy. But I guess Warren Buffet doesn't give a sh** about FR's longevity - he's going to be dead soon anyway. Just sell as many as quick as possible using the 1970's US car manufacturing theory that if it goes out the factory door broken, the dealer will fix it. But in FR's case, it goes out the factory door broken AND THE DEALER WON'T FIX IT EITHER.
My goodness, I hope you don't think anyone else is better, cause they aren't. Except maybe Prevost (I assume)... I do agree that the overall industry is pretty pathetic on construction and service, but Hey we just keep buying them and fixing them... and trading them and buying them etc..
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Old 04-09-2013, 07:12 PM   #14
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I guess I have really been lucky that the dealer we got ours from goes way out of their way to help. Had an issue on TT about five hours from home and they called and arranged to have it fixed there. Every time I have had problems it has been resolved quickly and they are really nice. We are amazed at how many little things come up but Bob Ledord's Adventure Motor Homes has been really great on both TT and. Fifth wheel we bought there.
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Old 04-16-2013, 11:28 PM   #15
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Who said FR is not standing behind their product?

Actually the case was closed for me, that problem solved and almost forgotten. Today I received a call from M...from FR, he wanted to know how things worked out and whether the problem is solved - and for all the frustration I went thru he promised to sent out a nice check (I did not ask for it!) which exceeds the 45$ I spent for parts, that includes a voltmeter and a cheap crimping tool I keep in the coach for future happenings....
I told you before I am a happy camper again! Thanks BC..

Hans
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Old 09-09-2013, 12:59 AM   #16
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i am confused by your terminology. what do you mean by an orange blank cable or a yellow blank cable? are you indicating a colored wire with no other stripe on it?
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Old 09-09-2013, 01:09 AM   #17
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the yellow and the orange cable were uniform in color and should have been connected to each other; instead on each wire the ends were blank (the copper exposed).
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Old 09-09-2013, 01:18 AM   #18
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got it! so yours never worked properly. mine appears to have stopped working as in the current thread on this topic.

Thanks. i'll have a look underneath. hope i dont have a bare 12v wire hanging down there somewhere near the chassis!
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Old 09-09-2013, 09:30 AM   #19
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Quote:
Originally Posted by garbonz View Post
Get a fifth wheel, they don't have these problems. They don't even need a motor to go down the road... LOL
No...but I'm guessing they need a motor to go back up that road.
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Old 09-09-2013, 03:56 PM   #20
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BC can you give us the years that the new BIM should read 5v across the terminals and not 12v as Loefferh found out. Just for reference for us DIYers. Thanks
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