When we broke down 70 miles north of Sacramento, I called Redding Freightliner. Not very helpful. Among other things, told me okay to keep driving it "if it will go" and that the six dash warnings "might clear if we drove on". Actually, the vehicle wouldn't shift out of first gear when we attempted to proceed. Ended up being towed to Mercedes of Sacramento- they troubleshot and repaired. My impression is they had a better understanding of the vehicle than did Freightliner of Redding (based only on the above experience with both).
I remember earlier suggesting finding a Freightliner Sprinter service center based on my excellent experience with Freightliner Oklahoma City. Now I suspect it is location specific.
2012 Solera "S"
Calif SF Bay Area