Reply
 
Thread Tools Display Modes
Old 01-28-2015, 07:06 PM   #1
Senior Member
 
Join Date: Jan 2015
Posts: 216
First trip: bumps and bruises

We picked our new 24R up at the local dealer in Ottawa RV Canada a week ago. Had it rustproofed as we were headed south almost immediately. And good thing too, as the snow started in Pennsylvania. But I'm getting ahead of myself. The first sign of trouble was the DEF inidicator and Check Engine light that went on about 50 miles into our honemoon journey. So I immediately stopped at a nearby Walmart and purchased 1 containers of DEF fluid. The unit only took about 1.5 litres and had no effect on the lights. We drove on... I stopped an hour later to add more DEF but again only a very small amount. No effect. We stopped in Hanover PA for the evening {Walmart} and in the morning we drove on to Hagerstown MD Mercedes to investigate. The DEF light went out after we parked in their lot {it's like it knew}, but being Saturday they had no Sprinter Tech on duty. They suggested a local Freightliner Dealer, but they also had no tech on for the weekend... So we arrived in Clearwater Beach with the Check Engine light still on. But no dreaded "countdown" warning and the DEF light never came back on.

I visited Crown EuroCars of Tampa on Monday. THEY ARE FANTASIC! They took me in within 1/2 hour and put their lead tech on it. He had some bad news. The DEF and CEL {Check Engine light} codes were consistent with a major problem some of the Sprinters had developed in the North American Market {never seen in Germany}. There is apparently an engineering group busy on solving this issue with the Sprinters here. There is a defect with the NOx sensors and the SRC and the software here in N.A. He said they have a "whole process" that can take up to a month to get the various issues resolved. He was reticent to start that with us here for only two weeks. So he replaced the upstream and downstream NOx sniffers and made sure our software was up to date. He couldn't have updated our software if it had been out of date as we have a Canadian chassis and they can't make changes to these as the emmision standards are apparently different. The codes are cleared and haven't come back on...we'll see. But then Crown washed the RV and left it looking terrific. These gents are great! They asked me to check back in before I headed north so I don't get stuck.

So at this point our new motorhome has had the trim fall off the rear tip out, the GPS arial isn't connected so the signal won't hold while travelling, and the subwoofer isn't working. But it drives beautifully and while crosswinds do blow you around, it's easy to do lots of miles in this baby! Normally I get to Florida in 24 hours from Ottawa {1850 miles} but it was nice to take our time and enjoy the fruits of Walmart...

Eric
__________________

__________________
Eric Jackson
Ottawa Ontario Canada
2015 Solera 24R
backdoctor is offline   Reply With Quote
Old 01-28-2015, 07:16 PM   #2
Senior Member
 
Join Date: Mar 2013
Location: Everett, Washington
Posts: 170
I think that is why a lot of people do the "shake down" close to home to make sure all the major bugs out, there will always be little things that will need to be fixed on new rigs. Some times there is not enough time to do it but it would be best....
__________________

__________________
Mike, Lisa and Jake
2002 Ford F250 CC 7.3
2013 Wildcat Sterling 32RL
MMattox is offline   Reply With Quote
Old 01-28-2015, 07:23 PM   #3
Senior Member
 
Ecopco's Avatar
 
Join Date: Feb 2014
Posts: 210
We have about 9K miles on our 2015 Solera and have added DEF 2 times. The first time was at about 4K miles and I added it before the light came on. The second time we added DEF was at about 8200 miles and the light came on. This time we added almost 2 gallons of DEF and the light didn't go off until about 300 miles of driving over a period of several days and about 10 starts. I think this is normal from what I have read here. The Check Engine light I have no experience with so far.


Sent from my iPhone using Forest River Forums
__________________

The Peterson Family
Southeast Louisiana
2015 Solera 24R

Living our dreams one day at a time!
Ecopco is offline   Reply With Quote
Old 01-28-2015, 09:33 PM   #4
Senior Member
 
Join Date: Jan 2015
Posts: 216
Hi MMatox. You're absolutely right and I would have if I wasn't headed away shortly after purchase. This is a great the of year to buy as the dealer is going to be sitting with inventory for months. But I couldn't check the function of the water systems on delivery or be around for mechanical issues.

Ecopo. I had read lots on this issue and for this reason I didn't panic when the light didn't go out right away. Several others had indicated they'd even got the dreaded countdown of starts that had then resolved spontaneously. I was hoping the CEL (check engine light) would do the same thing. But apparently there is a more serious issue in the background with the urea injection system.
__________________
Eric Jackson
Ottawa Ontario Canada
2015 Solera 24R
backdoctor is offline   Reply With Quote
Old 01-28-2015, 09:50 PM   #5
Senior Member
 
Join Date: Mar 2014
Posts: 1,748
Quote:
Originally Posted by backdoctor View Post
We picked our new 24R up at the local dealer in Ottawa RV Canada a week ago. Had it rustproofed as we were headed south almost immediately. And good thing too, as the snow started in Pennsylvania. But I'm getting ahead of myself. The first sign of trouble was the DEF inidicator and Check Engine light that went on about 50 miles into our honemoon journey. So I immediately stopped at a nearby Walmart and purchased 1 containers of DEF fluid. The unit only took about 1.5 litres and had no effect on the lights. We drove on... I stopped an hour later to add more DEF but again only a very small amount. No effect. We stopped in Hanover PA for the evening {Walmart} and in the morning we drove on to Hagerstown MD Mercedes to investigate. The DEF light went out after we parked in their lot {it's like it knew}, but being Saturday they had no Sprinter Tech on duty. They suggested a local Freightliner Dealer, but they also had no tech on for the weekend... So we arrived in Clearwater Beach with the Check Engine light still on. But no dreaded "countdown" warning and the DEF light never came back on.

I visited Crown EuroCars of Tampa on Monday. THEY ARE FANTASIC! They took me in within 1/2 hour and put their lead tech on it. He had some bad news. The DEF and CEL {Check Engine light} codes were consistent with a major problem some of the Sprinters had developed in the North American Market {never seen in Germany}. There is apparently an engineering group busy on solving this issue with the Sprinters here. There is a defect with the NOx sensors and the SRC and the software here in N.A. He said they have a "whole process" that can take up to a month to get the various issues resolved. He was reticent to start that with us here for only two weeks. So he replaced the upstream and downstream NOx sniffers and made sure our software was up to date. He couldn't have updated our software if it had been out of date as we have a Canadian chassis and they can't make changes to these as the emmision standards are apparently different. The codes are cleared and haven't come back on...we'll see. But then Crown washed the RV and left it looking terrific. These gents are great! They asked me to check back in before I headed north so I don't get stuck.

So at this point our new motorhome has had the trim fall off the rear tip out, the GPS arial isn't connected so the signal won't hold while travelling, and the subwoofer isn't working. But it drives beautifully and while crosswinds do blow you around, it's easy to do lots of miles in this baby! Normally I get to Florida in 24 hours from Ottawa {1850 miles} but it was nice to take our time and enjoy the fruits of Walmart...

Eric
Eric, thanks for your input on the DEF/CEL issue. Does/will a local Sprinter dealer back home plan on doing any further fix, or is it only if the DEF/CEL issure triggers again.
__________________
Still Kickin is offline   Reply With Quote
Old 01-28-2015, 10:12 PM   #6
Senior Member
 
Join Date: Mar 2014
Posts: 1,748
Backdoctor, from what I have learned on this topic, and assuming it is similiar to a friend of mine unit, there is a software glitch between the main engine computer and the emissions computer. His was resolved only after the computer was replaced, along with Nox sensors. Whats interesting is that was an '11 chassis. So, my guess is that the problem is still popping up, and the MB engineers havn't quite isolated the problem. Thats assuming the issues were the same.
__________________
Still Kickin is offline   Reply With Quote
Old 01-29-2015, 08:59 AM   #7
Senior Member
 
Join Date: Mar 2014
Posts: 1,748
Found this portal into MB information database. Unfortunately it requires a subscription. But,it's something to mention to the dealer (i.e. does EPC have anything on this?) if owners run into a problem. MB's system is called EPC. https://epc.startekinfo.com/epc/login.jsp
__________________
Still Kickin is offline   Reply With Quote
Old 01-29-2015, 05:54 PM   #8
GM
 
bclemens's Avatar
 
Join Date: May 2011
Location: Elkhart, IN
Posts: 7,088
and the subwoofer isn't working.

Define "not working". Have you tried turning up the bass? Sub gain on the head unit? I've had some in the field that were "humming" terribly. The gain on the head unit was turned way up (kids) and the sub level on the sub was turned way up.

Have you tried it with the radio? or just streaming music?
__________________
PLEASE do not send questions via Private Message. Post questions in the forum as a new thread so that other users can benefit from the answers. Use Private Messages for sensitive information only. Our owners manuals are available online and via iPhone/Android Apps. http://www.dynamaxcorp.com/OnlineManual.aspx
bclemens is offline   Reply With Quote
Old 01-29-2015, 08:23 PM   #9
Senior Member
 
Join Date: Jan 2015
Posts: 216
The subwoofer doesn't seem to have power. I have the bass up, and the subwoofer cutoff is set at 160 Hz. When I crawl under the sofa there is no illumination on any of the lights on the right side of the box. In addition Brian, we got mouse visitation last evening. Chewing up under the shower behind the vanity cabinet. When I investigated the closure of the openings to the water tank and winterizing controls, there is expanding foam on the front half of the openings, but they are open at the rear half. You can't see it from looking but if you take a picture from behind the opening, or reach in with your hand, you can feel the opening isn't closed up. So I bought stainless steel wool and jammed it in. I've bought some "great stuff for pests" expanding foam and plan to close up any spaces I can find... And mouse traps.

As I said, bumps and bruises. Nothing earth shaking.
__________________
Eric Jackson
Ottawa Ontario Canada
2015 Solera 24R
backdoctor is offline   Reply With Quote
Old 01-29-2015, 08:28 PM   #10
GM
 
bclemens's Avatar
 
Join Date: May 2011
Location: Elkhart, IN
Posts: 7,088
Ah, gottcha. If i recall there may be an inline fuse on that. I'm in Calgary this weekend, so I won't be able to confirm until I get back on tuesday or wednesday.
__________________

__________________
PLEASE do not send questions via Private Message. Post questions in the forum as a new thread so that other users can benefit from the answers. Use Private Messages for sensitive information only. Our owners manuals are available online and via iPhone/Android Apps. http://www.dynamaxcorp.com/OnlineManual.aspx
bclemens is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 03:24 PM.