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Old 04-13-2015, 09:55 PM   #11
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Normal? No...no spot peeling off is ever normal. More than likely, as mentioned, a primer issue. They will take it back in a larger area to prime, repaint and re-clear.

This is not a body shop issue, its a paint issue. So I'm not sure why a "guy that paints trucks" suddenly becomes a bubba that has no business handling this.

As for the Winnebago comment, I have several dealers that have made the comment to me recently that our stuff comes into their PDI department and heads out pretty darn quickly. The Winnie stuff is taking longer and longer due to quality issues.

As always, take that with a grain of salt. I am forever "wary" of absolutes.
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Old 04-13-2015, 09:59 PM   #12
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Normal? No...no spot peeling off is ever normal. More than likely, as mentioned, a primer issue. They will take it back in a larger area to prime, repaint and re-clear.

This is not a body shop issue, its a paint issue. So I'm not sure why a "guy that paints trucks" suddenly becomes a bubba that has no business handling this.

As for the Winnebago comment, I have several dealers that have made the comment to me recently that our stuff comes into their PDI department and heads out pretty darn quickly. The Winnie stuff is taking longer and longer due to quality issues.

As always, take that with a grain of salt. I am forever "wary" of absolutes.

Right.
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Old 04-13-2015, 10:19 PM   #13
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Normal? No...no spot peeling off is ever normal. More than likely, as mentioned, a primer issue. They will take it back in a larger area to prime, repaint and re-clear.

This is not a body shop issue, its a paint issue. So I'm not sure why a "guy that paints trucks" suddenly becomes a bubba that has no business handling this.

As for the Winnebago comment, I have several dealers that have made the comment to me recently that our stuff comes into their PDI department and heads out pretty darn quickly. The Winnie stuff is taking longer and longer due to quality issues.

As always, take that with a grain of salt. I am forever "wary" of absolutes.

It may not be a body shop issue but I'm a little concerned when dealer tells me he has a guy that paints trucks that will be doing repair. Is that the kind of warranty work I can expect? What happens if repair isn't done correctly? Does Forest River have any input on who does repairs or does dealer just use whoever they want?

As I stated, my main concern is the remaining plastic painted areas. If one place peels possibly for lack of a primer or proper primer, what's going to keep the other areas from peeling? What if they start peeling after one year?

I realize these are a lot of what if's. It's just I'd hate to be the one holding the bag with the potential of losing thousands of dollars. Not a great way to start one's retirement!
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Old 04-13-2015, 10:25 PM   #14
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That's the beauty of the internet...it is always and it is forever. Once they file the claim the pictures are there, the record is there, it is recorded here as well now.

Bad business to try and deny a claim that has been established as being an issue.

We do have input on where a claim is handled. They submit their issue and method of repair, we approve or deny.
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Old 04-13-2015, 10:37 PM   #15
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[QUOTE=bclemens;834839]That's the beauty of the internet...it is always and it is forever. Once they file the claim the pictures are there, the record is there, it is recorded here as well now.

Bad business to try and deny a claim that has been established as being an issue.

We do have input on where a claim is handled. They submit their issue and method of repair, we approve or deny.[/QUOTE


Why not ship it back to the factory, on the manufacturer’s dime, for a proper repair?
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Old 04-13-2015, 10:41 PM   #16
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Why waste all that time when it can be easily repaired to factory new in the field? they do it with cars all the time?
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Old 04-14-2015, 07:39 AM   #17
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Why waste all that time when it can be easily repaired to factory new in the field? they do it with cars all the time?

Back to Bubba...that is what separates a quality manufacturer from ...
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Old 04-14-2015, 07:49 AM   #18
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That paint issue is an easy fix and the whole thing does not need to go back to the dealer. Ok call me bubba then, I could fix that with the correct color codes.
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Old 04-14-2015, 07:55 AM   #19
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That paint issue is an easy fix and the whole thing does not need to go back to the dealer. Ok call me bubba then, I could fix that with the correct color codes.


Perhaps you could…but if you were the owner who just dropped big bucks on this rig, would you take the chance on an “unknown” from a dealer? What type of guarantees will the factory be willing to support, 2-3 years down the road?
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Old 04-14-2015, 08:00 AM   #20
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Who says Bubba truck painter isn't a better painter then the guy who painted this unit?

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