Originally Posted by Zama
This is not looking very good for "Forest River!" What is the problem with "QC?" Your thoughts please?
I'm not so sure the sky is falling quite yet.
1. Not finding the lock to the pantry is not really a quality issue
2. Madnadyne supplies the radios. I've used them and have not noticed any issues. I'd have to have more info to diagnose if there is actually a problem or just a learning curve.
3. I explained how there can be no sound, its a feature, not a quality issue. It allows the people in the back to watch a movie and the people in the driver/passenger seats to carry on a conversation. Simple flip of the switch and there should be sound. It could also be a fader setting.
4. Slide can be as simple as a loose wire...I see that on the Shwintec systems more than the regular Lippert slides.
You'll find that a large number of the people that come to this forum are looking to solve problems. You won't find near as many people posting "I love my rig, it works great ,etc, etc". So although it seems like a large percentage of people are having issues...it is a very small percentage of the units that are sold. A good dealer is 50% if not more of the customer experience. That slide should have never left if it wasn't 100% functioning and a thorough walk through showing how to use every device.'
I'd like to see what percentage of users bought from "Dealer X" to save a buck and ended up having issues.