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Old 04-26-2015, 08:44 PM   #1
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OH NO Not AGAIN !!!!!

Got the MH back from Freightliner and all looks good. Head out for a two week trip and after 200 miles the CEL and Def Light come on again and starts countdown is going down. Back to Freightliner again. I am tired of loading and unloading. In 30 years of RV travel never had so much trouble. Please remind me again why I purchased a Sprinter.
BadBob
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Old 04-26-2015, 09:00 PM   #2
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That sucks, Bob, sorry to hear. Maybe give an MBS dealer a go at it? I do recall that you are not very close to one, though. (Maybe you can camp out at one)
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Old 04-27-2015, 03:07 AM   #3
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I'm so sorry to hear that.
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Old 04-27-2015, 08:45 AM   #4
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Will give Redding Freightliner a call today and hope they can get it in and find the problem. Was in the shop for a month last time for same problem. Think they only have one guy that works on the Sprinters. May need to look for another shop if problem is not solved. My dealer De Martini RV has taken care of the few problems with the coach and been very good to work with. May give them a call and see if they have any good shops they can refer me to for the Sprinter repairs.
Thank You
BadBob
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Old 04-27-2015, 09:16 AM   #5
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I agree. You should look for another sprinter shop. They sell loads of those things to delivery companies and such and you should have no problem finding a place that works on these all the time.

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Old 04-27-2015, 09:47 AM   #6
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When we owned our Winnebago ERA (2012 Sprinter) I always had it serviced at my local Mercedes dealership. It was branded as a Mercedes so they took care of it under warranty. Not sure if you're under warranty or not and perhaps that could be an issue if you are getting warranty work performed. If no warranty, I'd think the Mercedes folks would be your best choice.
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Old 04-27-2015, 01:57 PM   #7
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Just because it has a Mercedes badge doesn't mean every Mercedes dealership will work on it. The dealer must be an authorized Sprinter dealer to perform warranty work.
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Old 04-27-2015, 03:21 PM   #8
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I put over 30,000 miles on my 2010, 3500 series Sprinter without any issues. The DEF light came on each time AFTER I logged just over 9,000 miles. I could never make it to 10k when I'd bring it into MB for its' 10K service. I'd just add a 2.5 gallon jug of DEF I'd bought at Walmart to turn off the warning. The dealer would then just top off the DEF tank as part of the service.

If you haven't been to a Mercedes Benz Sprinter dealer for service, I'd recommend you try one.
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Old 04-27-2015, 04:13 PM   #9
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Quote:
Originally Posted by BadBob View Post
Got the MH back from Freightliner and all looks good. Head out for a two week trip and after 200 miles the CEL and Def Light come on again and starts countdown is going down. Back to Freightliner again. I am tired of loading and unloading. In 30 years of RV travel never had so much trouble. Please remind me again why I purchased a Sprinter.
BadBob
I have posted on this topic before. It appears your problem might be the conflict between the emissions and main engine computers. They both need to be replaced. However, they are expensive, so like others have suggested, you need to take it to a MB dealer that specializes in sprinters and plead your case. Their should be internal TSB's (technical service bulletins) on this issue. AND for that reason, you need the latest information, which probably is accessible the easiest from a MB dealer. Just sayin'
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Old 04-27-2015, 05:46 PM   #10
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Just got home from dropping the 2014 24R off at freightliner. They are a Sprinter dealer and it is covered under warranty. They had several Sprinter motorhomes and delivery vehicles sitting waiting for repairs. Service manager said they have had many units with this problem and hoped some of the computer upgrades would have helped. They will see what they can find and will contact Mercedes foe help if needed. Think they are trying very hard to fix this and will see what happens. If unable to get the job done with them I will make the three hour trip a dealer in Sacramento.
Thank You Guys
BadBob
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