Originally Posted by halbright
I have a new W on order. Is there any way to track progress through build and delivery process? All I got so far is a month. A more precise delivery time would be helpful for planning my summer.
If you're looking for a precise date, unfortunately we can't give you one.
We're not nearly as precise as automotive and not as bad as new construction, but somewhere in between.
We try and quote the month that it will come off, but ratio of painted units to non-painted will affect lead time. Suppliers delays, longshoreman strikes, etc, etc.
I just had a unit recently that the driver/passenger seat had to be recovered. it could not go to paint (no seats) until we got them back. Supplier covered in the wrong leather, had to go back. Finally got the seats (VIN Specific) and off to paint it went. The day it was ready to ship, we got a recall notice from Mercedes on some door wedge part??? Can't ship until the dealer comes in to correct.
So what normally takes 10-12 weeks, is going to add 4 weeks.
Add to that a record order backlog, it's not pretty.
My recommendation is that if you have trips planned and are deciding between an order and stock. Buy the stock unit if at all possible.