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Old 01-28-2015, 09:00 PM   #111
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Originally Posted by bclemens View Post
HomeOnWheels, Hehr fixed the window issue as soon as we heard it. Everything being built already has thicker glass.
I must say I'm so impressed - you are listening and making extraordinary efforts for improvement! Thank you!
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Old 01-30-2015, 07:59 AM   #112
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Read the Post "rattling windows".
Rattling Windows

#61 how to install
#67 shows the change to open window more

Hans
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Old 03-03-2015, 05:45 PM   #113
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Issue with door and window rattles, flexing

Bob Clemens,

We are experiencing the noise issue on our 2015 Solera with the dinette windows (flexing, rattling at highway speed).

I'm in the process of trying to contact the HEHR Indiana Window Plant's customer service department about the dinette windows.

Question: Who do I contact about the door to the coach? Is this HEHR as well?
Our RV is in winter storage away from the house now so I can't check on this.

The door has a terrible issue as well at highway speeds with the top rear edge rattling and letting in the whistling wind.


Thank you!

Gary
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Old 03-03-2015, 05:49 PM   #114
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The door you should contact your dealer. Sometimes it is not the door but the awning. If there is any gap at all either can whistle.
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Old 03-03-2015, 06:02 PM   #115
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Bob Clemens,

It is pretty obvious that the wind is entering and whistling around the top back corner of the door at highway speeds. We see this corner moving quite wildly when we hear the noise. The noise is tied directly to the door.

I don't believe that the awning be part of our issue.

We had the Solera at the dealer recently for this very issue (and some others). They THOUGHT that they fixed it. We recently returned from a two week trip, so put up with this noise/whistle nearly every day.

What other thoughts do you have on this? I WILL be taking it back to the dealer to be fixed AGAIN, but don't have any confidence that they will solve the problem.

- Gary
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Old 03-04-2015, 09:15 AM   #116
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May I suggest to do this step before you return it to the dealer. Recreate the driving condition needed to effect your door noise issue. While in motion, place your fingers in along the interior door seam where you suspect the movement is occurring. Draw a diagram of the interior doorside, and mark on it, the areas along the seam, that you determine is making the wind noise. Present that diagram to the dealer when you drop it off.

From what I observed on my older Solera, there is no adjustment on the hinge side, but only on the latch side. If your door is not in plane with the manufactured opening in the coach body, and the latch adjustment may not fix the issue, there is only one other "fix". change out ( thicker) and or adjust the door rubber seal, to stop the air intrusion during flight.

Dealers are a funny bunch. Some will shoot it to straight, others will give you the BS with a smile. Your issue will best be addressed, if you come to them with your analysis on what is occuring during flight. Then, you will observe the type of dealer you bought from. Good luck and let us know how it goes. FR does a good job. The dealer network can get tricky, especially with all the variables they face, skill set of their employees, while dealing with multiple lines carried on their lots.

I had a dometic fridge failure within the 2 yr mfg warranty period, and interviewed three area dealers who were dometic approved to have it repaired. My expierence with the young lady service manager was spot on. I asked her point blank while she pulled up a schmatic of the fridge guts, how exactly will they fix that, being it is intergrated into the body, she replied "I have no idea", but our service department has certified techs that do. I mean you talk about honest. So, as she stated it was done right, and on time. I just had a feeling. Good luck!
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Old 03-04-2015, 01:29 PM   #117
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Sorry to be responding so late. At the rally this last summer I showed the techs the weather stripping and they didn't think that would help so they ordered and installed a new thicker window for us, which fixed the problem.


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Old 05-05-2016, 12:31 PM   #118
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Wind sucks dinette windows out as much as an inch!

Ours is a 2014 Solera 24R. At 60 mph with cross winds the dinette windows rattles loudly and get sucked out so much that you can see daylight. See this video we took during a fairly mild episode.


2 months ago, the window over the sink actually fell out, broken at the upper hinge and dangled by the metal retractor bars. Fortunately we parked when this happened and merely closing the window with the knob. Duct taped it back on and drove carefully home. Can't say if this was related to the wind problems but I gotta think that movement as extreme as this while driving stresses the hinges. We pray the larger dinette window doesn't rip off while driving. Unit is at dealer currently replacing the sink window. They are now evaluating the dinette window problem.

My question is: Is there a consensus regarding the fix? I've see "Replace with thicker glass" most often but also a handful of other fixes.
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Old 05-09-2016, 03:02 PM   #119
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Quote:
Originally Posted by Loefflerh View Post
Read the Post "rattling windows".
Rattling Windows

#61 how to install
#67 shows the change to open window more

Hans
I had the flexing window problem with the forward dinette glass panel. Occurred over 60mph, esp if windy. On close inspection found my early 2015 build used 3mm glass. Ordered replacement 4mm glass for the front panel only. Hehr would not take order direct and I unfortunately waited until after 1 year warranty was up. Parkin Glass took the order. Installed as per posts above (thanks for working it out Loefflerh). Replaced inner seal while window was off since corners were pulling out. Glad to report problem solved. Can be done as self repair if you are handy and detail oriented.
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Old 05-10-2016, 10:15 PM   #120
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Quote:
Originally Posted by marfel View Post
Ours is a 2014 Solera 24R. At 60 mph with cross winds the dinette windows rattles loudly and get sucked out so much that you can see daylight. See this video we took during a fairly mild episode.


2 months ago, the window over the sink actually fell out, broken at the upper hinge and dangled by the metal retractor bars. Fortunately we parked when this happened and merely closing the window with the knob. Duct taped it back on and drove carefully home. Can't say if this was related to the wind problems but I gotta think that movement as extreme as this while driving stresses the hinges. We pray the larger dinette window doesn't rip off while driving. Unit is at dealer currently replacing the sink window. They are now evaluating the dinette window problem.

My question is: Is there a consensus regarding the fix? I've see "Replace with thicker glass" most often but also a handful of other fixes.


So now we know why our driver side rear window fell off and shattered while driving through Louisiana this January. Yay. I guess we should expect more of the same.
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