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Old 06-25-2012, 02:49 AM   #1
2012 Solera
 
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slide out issues

Anyone else experience failure of the slide out motor mount welds? When we test drove, the slide out did not go in without help (pushing) by the salesman. He said the battery was low. At pickup the slideout worked - slowly and with creeks and groans. Tech said "normal ", needs lube. I bought the lube he said it needed, had him apply - somewhat better but still slow and noisy. He said "good ". About five open and shut cycles later - in a National Park with no connectivity or cell service - the motor mount welds broke and the motor ripped the screw holes out on the forward shaft - the motor ended resting on a plastic cover for a propane regulator.
Was able to tie the motor mount back to the frame with a hose clamp, hammer the screw holes in the forward shaft back somewhat into shape, and connect it with washers - and continue on our trip.
While traveling in Oregon we met a woman driving another 2012 Solera. She came over to alert us that while they liked the RV overall, their slide out had failed - motor mount broke off - 30 hours of dealer time to fix - still not right after several "in and out " (I assume from the dealer) .
Anyone else experiencing? Any solution?
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Old 06-25-2012, 07:14 AM   #2
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I assume you mean one not involving jail time after some "face time" with your dealer?

A new 2012 Solera should not have the slide motor "grinding and groaning" trying to open and close a new slide. The dealer's "Tech" should have alerted the dealership there was a problem during acceptance.

If there was a rash of this problem, it could have been due to errors made by a poorly trained employee during frame/slide mechanism assembly.

In any case, this is a warranty claim and I would call FR for a certified repair facility (obviously your dealer would not be my first choice). There is a Solera Rep here as a member. I will track down his user name.

Here is is: jamiller45 - you can try a PM to see if he can help you.
Let us know how it turns out...
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Old 06-25-2012, 07:27 AM   #3
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I have had a few problems with mine like bolts breaking on the drive linkage, slide out dropping down and shifting to the rear of the camper, screws coming loose and tearing the matrial under the slide out on the out side and travel limit rods coming apart which would not allow the slide out to open all the way, but never had the welds break on the mounting supports for the motor....I guess that would have been next......other then the slide out falling out and hitting the ground.
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Old 06-25-2012, 09:26 AM   #4
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Which model? 24S or 24M?
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Old 06-25-2012, 09:39 AM   #5
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Model is 24S.
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Old 06-28-2012, 12:46 PM   #6
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I just returned from my first outing with a 2013 Solera S, Everything seems to be working fine only gone for 3 days, the slide did want to hang up when I went to stow it. The slide would stop and I'd release the button and restart a couple of times untill it got over the level floor then it came right in without any issues. Starting a longer trip next week hopefully we won't have any problems.
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Old 06-28-2012, 02:28 PM   #7
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Quote:
Originally Posted by bclemens View Post
Which model? 24S or 24M?
do 24s and 24m use different slide mechanisms..?

ie. lippert schwintek versus old style lippert slide
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Old 06-28-2012, 02:32 PM   #8
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24S uses an underfloor Lippert. 24M uses the Lippert In-wall, schwintec.
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Old 06-28-2012, 02:52 PM   #9
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Originally Posted by JLeising View Post
Model is 24S.

bclemens says 24s uses the old style slideout. I would go to youtube and watch the videos about this and fixes
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Old 06-28-2012, 09:59 PM   #10
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Sounds like your slide is moving "with difficulty". I hope you don't suffer the weld failure issue as a result. You might want to check the motor position when the slide is fully open and again when it is fully closed. I suspect my motor was bending the mount when traversing from full in to full out and reverse. Bend metal back and forth enough times and it will break (in my case, about five cycles after I picked up the new unit from the dealer). The motor assembly is viewable through the propane door - it is positioned above the white plastic cover for a propane regulator to the right of center in the compartment. (After the welds failed, I found my motor assembly resting on this white plastic regulator cover.)
Good luck!
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