Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 10-26-2016, 05:14 PM   #1
Junior Member
 
Join Date: Jul 2014
Posts: 27
Trying to reach Forest River customer service

Called left message but no call back. Concerned about the recent recalls, air bags and rear light. Would like to hear when these issues will be resolved.
Jnkier is offline   Reply With Quote
Old 10-26-2016, 06:19 PM   #2
Site Team
 
Mr. Dan's Avatar
 
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,473
I'd suggest you contact Solera, not the parent company.
__________________
2015 FR Wildcat 295RSX / GMC Sierra

Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69
Mr. Dan is online now   Reply With Quote
Old 10-27-2016, 02:27 PM   #3
Junior Member
 
Join Date: Jul 2014
Posts: 27
I have called the Solera Florida rep twice but still no returned call.
Jnkier is offline   Reply With Quote
Old 10-27-2016, 02:35 PM   #4
Director, FROG
 
F.R.O.G.'s Avatar
 
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,508
Try calling Forest River's Class C Service and Warranty Center at (574) 206-7600 and asking for the Solera Service and Warranty Rep.
__________________

Bob Byrne
Director, Forest River Owners' Group (FROG)
frog@forestriverinc.com
www.forestriverfrog.com
F.R.O.G. is offline   Reply With Quote
Old 10-27-2016, 04:37 PM   #5
Junior Member
 
Join Date: Jul 2014
Posts: 27
Thank you for the number got the same person but operator was able to give me his direct number. We connected and he was able to help
me with my problem.
Jnkier is offline   Reply With Quote
Old 10-28-2016, 06:56 AM   #6
Director, FROG
 
F.R.O.G.'s Avatar
 
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,508
Quote:
Originally Posted by Jnkier View Post
Thank you for the number got the same person but operator was able to give me his direct number. We connected and he was able to help
me with my problem.
Thanks for letting me know -- glad I could help!
__________________

Bob Byrne
Director, Forest River Owners' Group (FROG)
frog@forestriverinc.com
www.forestriverfrog.com
F.R.O.G. is offline   Reply With Quote
Reply

Tags
customer service, forest river, service

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 09:32 PM.