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Old 10-04-2016, 08:34 PM   #12
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Good video.
Here is Dometic manual on how to do it. Now it will be interesting if I can get my dealer to give me the strap as I did niot receive one with my RV.

http://www.forestriverforums.com/for...?do=file&id=14
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Old 10-04-2016, 08:42 PM   #13
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We bought our trailer used. Initially no strap. We also did not get any of the manuals. The dealer said the original owners did not provide the manuals when they traded the trailer in. Then several months later, the dealer called & said the manuals had been turned in. They were in a large plastic pouch. Also in the pouch was the awning strap.

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Old 10-05-2016, 04:47 PM   #14
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Originally Posted by tuckerdog1 View Post
We bought our trailer used. Initially no strap. We also did not get any of the manuals. The dealer said the original owners did not provide the manuals when they traded the trailer in. Then several months later, the dealer called & said the manuals had been turned in. They were in a large plastic pouch. Also in the pouch was the awning strap.

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You r lucky. Visited my dealer today. Was told in specific terms.

"The strap is never provided because we don't get them from FR"

but I found it interesting that he knew all about the strap. Even after reading the Dometic brochure he said he had "never seen a strap". I pushed and said that was not my problem. He then said since my coach was 13 months old it was out of warranty.

I again pointed out that since he has admitted the strap did not come with my coach but the instructions they gave me clearly said the strap was "provided" that the error was General RV and not mine.

He eventually went and got approval to give me a strap.

Had also covered the "winterizing" hose fittings but he again said that part was never provided and it was my responsibility to properly winterize my coach. I asked if it was my fault that the low point drain valves were defective when new. He said yes. !!!!!!

I will be covering FR and General RV quality, or lack thereof in a separate post.
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Old 10-05-2016, 08:49 PM   #15
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Quote:
Originally Posted by Tireman9 View Post
Good video.
Here is Dometic manual on how to do it. Now it will be interesting if I can get my dealer to give me the strap as I did niot receive one with my RV.

http://www.forestriverforums.com/for...?do=file&id=14
I didnt' get a strap, and off hand I don't remember seeing a manual in the packet from the dealer on the awning. I will check this weekend when we pick up the TT.
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Old 10-06-2016, 10:16 AM   #16
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John, I suggest you print off the instruction sheet and take tot he dealer and show them the word "provided". Check for the strap and be sure to get one. It is Dometic P.N 940001 and dealer might have one in their parts dept.
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