Originally Posted by Happy Vibe
I have a 6501 and the DVD from the Radio plays on the TV. I did have to correct the wiring before I could get it to work. They had mixed up the video out.
This happens occasionally, the techs installing them are human and mistakes happen. This should have been caught at the factory, at the acceptance inspection by the dealer, and during the PDI by you at the dealer before signing the paperwork.
Again we are all human and mistakes happen.
Now that we are here; some photos of the back of the TV connections and the back of the Jensen connections would help us help you and might save you a trip back to the dealer.
Lou and Laura with Bella - German Short Hair Pointer
2008 GMC Sierra 2500HD Crewcab SB Allison Duramax
2010 Flagstaff 8526RLWS - Superglide 3300
HAM CALLSIGN - KC3FFW