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Old 06-28-2012, 01:38 PM   #1
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Join Date: Jan 2012
Location: Independence, Kansas
Posts: 614
All is well that ends well!

Some of you may recall a previous post of mine with a couple of pics showing the cracked tires that came on my new 21rr Grey Wolf. After I discovered their condition I contacted the dealer and he told me I could bring the 21rr back and they could send in the tires and see if they would replace them. He told me it would take about two weeks and it would have been about a 180 mile round trip times two for me. After we talked a bit he gave me a phone number for Lionshead Tire and suggested I talk to them. At Lionshead I talked to a wonderful lady named Brenda that said she would ship me four new tires right away. She was true to her word and in two days I had the tires and had them mounted and balanced and had metal valve stems installed. For peace of mind I bought a Tire Traker TPMS.

Today I received an email from Brenda saying they had received my DOT cutouts from the cracked tires and they would be sending me a $60 customer appreciation check. I don't know of any way service could be better than this.

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Old 06-28-2012, 01:53 PM   #2
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Join Date: Sep 2011
Location: In a big child free home - except for me
Posts: 1,125
AWESOME there are some thankfull businesses out there.

2009 Heartland Sundance 31.5 XLT bunkhouse
2013 Ford F150 XTR ECOBOOST

"Of the troops - For the troops "
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Old 06-28-2012, 02:32 PM   #3
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Join Date: Jan 2011
Location: Camping some place I hope
Posts: 318

I tried to PM you but you are not accepting them. Would it be possible to send me the Lionshead number ? I am trying to solve a tire issue and it sounds like Brenda may just be the ticket. You can PM it to me it you do not want to post it.

2011 GMC 3500HD 4x4 Crew DRW Duramax
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