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Old 03-14-2016, 04:06 PM   #71
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Join Date: Oct 2015
Location: Wisconsin/Florida
Posts: 793
Taking care of customer is the way to keep customers and build a business. We bought an expensive 3-D Samsung TV. Because we snow bird, the set had less than 4 hrs use in a year and 10 days when the picture went out. Called Samsung, sorry, out of warranty. Sears, no extended warranty, if you ...... Samsung had a class action lawsuit two year prior for sound/no picture, but it didn't cover anything forward. We ate $1,600 because the set can not be repaired. We have bought several large items since. Not one of them with a Samsung logo or from Sears.

Several posts have shown that Forest River stands behind their products, sometimes out of warrant. They sponsor the FR forum and the FR Frog events. That speaks volumes for their integrity. FR is not going to build bad products and then get all of their customers together to talk about it. Credit where credit is due. Keep it up FR!!
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Old 03-14-2016, 08:25 PM   #72
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Join Date: Mar 2016
Posts: 165
First up.....
Sorry for not recently posting to your responses. The wifi and computer decided to have a fight. Squirted them both with the garden hose to separate and all is good now. Just kidding...........
Anyway,
Wow !!
What feedback and response. I am really impressed with the wealth of knowledge and help on here and the willingness to share experiences (with different rigs) and even some tips for future repairs.
OK. Im in !!
I like the idea of a home away from home and the mobility to see the sights in this great country.
I will take my time with a TT purchase. And on the advice of a few on this forum I will tow before I buy. Up and down grades and see how it handles on the road.
I have driven heavy equipment including a heavy trailer-ed vehicle with separate steering on the rear axle. Not calling myself an expert by any means, just aware of what can go wrong.
I am also pretty handy with the tool box. Again, no expert but can either how to fix or disable most things until final repair is accomplished. This goes for around the house as well. Have some background in construction and remodeling. I know all of this will make those RV "experiences" a little more bearable.
I also plan on a thorough PDI inspection. I downloaded one such list from a page on this site.
I understand things will need to be maintained and repaired. If I can't fix it, the dealer will. That's why they have warranties. After that, keep an eye on it.
Now if I can just get the wife to agree on taking a chainsaw to the bunk beds in the TT to make room for my roll away tool box. What? Come on!, a guy can dream. Right?

Thanks again,
RMc
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