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08-17-2018, 09:51 AM
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#1
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Junior Member
Join Date: Oct 2017
Posts: 5
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Authorized Forest River Service Centers
I bought a new Georgetown GT3 in February and I am trying to find an authorized FR service center for warranty work. All I have found online is a dealer who says that there are 2400 Authorized Forest River Service Centers throughout the country. Does anyone know if there is a list of these centers ? The dealer I bought the RV from is 300 miles away from me and after a very bad sales experience with them they are the last place I would take my RV to for warranty work. Plus I have heard that taking an RV to a dealer you did not buy from is also a bad idea. Hence I would like to find an authorized service center in my area. I live just east of Asheville North Carolina so if anyone can help I would certainly appreciate the information. Thank you
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08-17-2018, 09:55 AM
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#2
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Senior Member
Join Date: Nov 2012
Location: Mount Laurel, New Jersey
Posts: 9,230
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Maybe a mobile rv tech!
__________________
2012 SunSeeker 3100SS Toad-1962 Futura Average 100 + days camping
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08-17-2018, 10:02 AM
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#3
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Member
Join Date: Feb 2017
Posts: 45
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Call your FR service representative (on the website) and get pre-approval and take it to any shop. You pay the shop and they will reimburse you.
__________________
2020 GMC Sierra 3500 SRW L5P
2021 Vengeance Rogue Armored 351A13
Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety.
Benjamin Franklin
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08-18-2018, 02:33 PM
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#4
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Senior Member
Join Date: Jul 2017
Location: Almost Tijuana
Posts: 1,233
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Quote:
Originally Posted by Bigruh36
Call your FR service representative (on the website) and get pre-approval and take it to any shop. You pay the shop and they will reimburse you.
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Just a note of caution on this method - be sure you get that pre-approval! We didn't and it took almost six months to get reimbursed. Also, I found it difficult to get any local FR dealer to work on our TT because we didn't buy it from them.
Hope your luck is better than ours was!
__________________
I just want to be outside!!!
'17 Salem Cruise Lite 210RBXL
'11 F150 5.0
Only one shedding mutt now RIP Yoshi
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08-18-2018, 02:40 PM
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#5
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Senior Member
Join Date: Jun 2012
Location: Southern NM
Posts: 9,505
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Call a local RV service only shop. Some are mobile, some aren't. Ask how they handle warranty. Most we go to get the pre-approval themselves and the process is painless for us. If mobile only, then you might have to pay an on-site visit fee.
We never see a dealer again after we purchase.
__________________
Scott and Liz - Southern NM
2012 Wildcat Sterling 32RL - w/level up (best option ever)
2007 Chevy 2500HD Duramax
Reese Fifth Airborne Sidewinder
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08-19-2018, 02:43 PM
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#6
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Member
Join Date: Jan 2016
Posts: 84
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Get preapproval in writing "email" before having the work done. Do not rely on anyone's word that FR approved it until you receive an email from FR stating it's approved.
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08-19-2018, 04:10 PM
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#7
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Denver To Yuma In 90 Days
Join Date: Mar 2018
Location: Yuma, Arizona
Posts: 3,882
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Quote:
Originally Posted by Ready2camp
Get preapproval in writing "email" before having the work done. Do not rely on anyone's word that FR approved it until you receive an email from FR stating it's approved.
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Yes...
But don't email them for approval...call them on the phone and talk to a real live person that not only speaks english, but understands it as well!
Then have them email you the approval!
This is the most important part of the whole ordeal!
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08-20-2018, 09:05 AM
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#8
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Senior Member
Join Date: Jul 2014
Location: SouthWest Michigan
Posts: 5,977
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Buy Local,,, and from someone you would trust to repair your RV !!!
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08-20-2018, 09:33 AM
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#9
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Senior Member
Join Date: Jun 2013
Location: Between Pickles Gap and Toad Suck, AR
Posts: 6,070
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There is no one local that I trust to work on my RV.
There are no dealers anywhere that I trust to work on any RV. Many are indeed honest........but not really competent.
So........if I want it fixed, I travel to where they know how to fix it. In fact, I just left.
__________________
"Next to prayer, fishing is the most personal relationship of man" Herbert Hoover
"American by Birth, Southern by the Grace of God"Lewis Grizzard
FROG AR-0019-242
2016 GMC Denali 3500Dually--2017 CC 36CKTS
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08-20-2018, 02:05 PM
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#10
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Senior Member
Join Date: May 2014
Location: Haslet Texas
Posts: 774
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We also had a horrible experience from the dealer we purchased from so we're never ever going there again. Also we don't mind letting people know of our experience if they ask.
We did find what turned out to be a different FR brand dealer who agreed to do warranty work for us. So don't limit yourself to your specific brand.
__________________
Former Owner of
2016 Cedar Creek 36 POS (My Last FR Product)
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08-20-2018, 02:09 PM
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#11
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,553
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Quote:
Originally Posted by Wolverine 1945
Buy Local,,, and from someone you would trust to repair your RV !!!
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Many have done that, only to find that their local dealer treats them badly or has lousy service or lies to them.
Buying local is NO guarantee of good service.
Many of us buy for best price and use independent RV shops or mobile RV techs.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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