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Old 09-15-2008, 09:02 AM   #1
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Awning Issue

I have a Flagstaff 831RLSS that I purchased new in April of this year. Have been out 20 nights so far. Yesterday I opened the awning and discovered several small 1/8" holes in the awning about 9 inches out from the body of the trailer. Plus, there are a number of what look like stress cracks in the awning that I can see daylight through although there is no hole. This problem seems to go along for about a 4 foot stretch from the rear of the trailer and about 9 inches out. I have never opened the awning under trees. Any ideas?

Thanks, Bobby

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Old 09-15-2008, 09:07 AM   #2
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sounds like you need to take it in for warranty work. that shouldn't happen

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Old 09-15-2008, 10:12 AM   #3
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Our friend had the same problem on their 831FKSS. It actually looked the was rubbed against a wire. They had the awning a few time before finding this. And it was after a recent visit to the dealership for repairs. Was yours just in for repairs?


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Old 09-15-2008, 12:34 PM   #4
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Awning Problems

No, never been in for repairs.
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Old 09-15-2008, 01:59 PM   #5
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That's an easy one. Just take it back to the dealer and have them replace it.
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Old 09-15-2008, 01:59 PM   #6
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Yep, it's warranty time. The good news is that they can just replace the fabric. If it's not too far from the dealer you won't even have to loose the use of it. Just take it by and let them see it and order a new one then take it back when the new one comes in and let them replace it.
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Old 09-16-2008, 04:53 AM   #7
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If the dealer replaces it make sure that they attach the fabric to the roller not just slide it in place. If they don't attach it the fabric it will cause everything to jump out of alignment and you will have problem rolling the awning up. I had this experience not long ago. Your factory awning is attached with rivets right on the roller.

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