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Old 05-13-2016, 06:23 PM   #21
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I have ordered some stuff from CW and I have not had a problem. Usually Walmart has the same product and cheaper but if you need it right now CW usually has it

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Old 05-13-2016, 06:30 PM   #22
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Location: Concord, NC
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Originally Posted by 41ford View Post
...I turned the antennae 45 degrees to the north.
My instructions said the handle should be pointing North, which always works great for me.

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Old 05-13-2016, 06:35 PM   #23
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Nice to see others are having good luck with ordering from CW. Maybe they've got their act together by now.
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Old 05-15-2016, 01:48 PM   #24
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Originally Posted by 41ford View Post

Christina was great, I am going to write an email to her supervisor in the morning for her great customer service. Next time I order from Camping World, I will ask specifically for Christina.

As a former online technical support rep, I can tell you with a great amount of certainty that you will not be connected to Christina again, even if you ask. Chances are, she won't be at the same call center as you dialed into, and unless you have more than a common1st name, there's no way to find her.
Secondly, don't tell us you are going to email her supervisor, do it! Customer feedback is vital, but it also has to be timely.

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Old 05-15-2016, 04:59 PM   #25
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I use Tweety' Ordered an Observatory camera and display and a Progressive 50Amp surge protector for our new unit on Friday. Received notice of order being shipped Saturday. I have ordered thru them several times with the same experience.

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