Camping world survey by RV Travel

[Oregon]

RV Travel (online mag) did a survey of folks that purchased an RV from Camping world. Things didn't go well for CW. RV Travel asked:
Very Happy with purchase 9%
Feel Pretty Good 26%
Not Happy 17%
Very Unhappy
Regret Buying from CW 47%

732 responses and 64% no happy with CW.

Here is the article.
https://rvtravel.com/camping-world-c...eply-lopsided/

[SeaDog]

I think the video posted earlier about CW by HappyCamper1962 sort of explains the poor survey results

[Charles Firth]

WOW !!! common sense would tell them they need to fix their reputation. Not rocket science, sell a camper at a fair price, if there is a trade in give the owner a fair price, if it breaks FIX IT. There is no need to treat people un fairly.
Camping world just purchased a dealer ship in my area, talking with the family owned dealership that I purchased my Windjammer from they have not seen a difference in sales. It would appear that Camping World has no impact on local dealers at least in my part of Virginia.

[larry2c]

I'm just curious since we've only bought supplies or parts at CW. How is their warranty support? Is it like dealing with regular dealerships where they say "we only do warranty work on what we sell"? Is the wait time for getting in and the time to do the work as long as it has been at other dealerships?

[poriggity]

I refuse to shop at CW anymore. I have shopped a couple time but even my shopping experience sucked.. I'd never even consider buying an rv from them.

[JimMorrell]

I have to say, I would return to Camping World to purchase a new RV. Our current Wildwood came at a very competitive price with no one backing us into a corner to buy it. They did a good job showing us other competitive models. When they gave us their price for our trade-in Pioneer trailer, we were quite happy.We financed the RV with them (although we paid it off soon after) and were happy with that end of the purchase. Our only problem is with Service. I won't take my Wildwood back to them for service for 2 reasons: the wait period can be 3 or 4 months, and the quality of service is not that good.

[Susanmcnabb]

Didn't ask me because they knew I would have ripped them a new one.....horrible place and we went to 3 in the same day and the same bs from all. Lost leader to get you in there to scam you.

[NMWildcat]

Ah, another thread ripping CW for doing what most other RV dealers do also.

We frequently stop at CW and enjoy shopping in their stores and their RV sales, wherever we are. We don't really see the difference between them and most other dealers except that CW has a lot more to pick from.

I've never bought any vehicle or RV where the sales and finance didn't try sell you a lot of crap you don't need and get all of your $$$ that they can. It's up to you to not let them.

As far as good/expedient warranty service after the sale, it's practically non-existent at any RV dealer. So we never go back to any dealer for service. If you do, that's your choice and you know what to expect.

As far as their parts store, we enjoy them. Sometimes we even find great deals.

So no, we don't feel CW is evil. Could they be better? Absolutely, just like any other RV dealer.

[wolfpup64]

Just made trade and purchase through CW. I knew what I wanted before I when in on both trade and purchase and walked away Very Happy!!! I look for sale and coupons from CW and use them and will continue to do so. My advise is to anyone wanting to buy from CW is to have your "ducks in a row" and you'll have no problems!!

[yakmeat123]

For me.....I make sure I know what I want as far as name brand items and if they go on sale then I shop there.