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Old 05-13-2016, 07:57 PM   #1
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Join Date: Oct 2015
Posts: 307
Dealer Anxiety

After reading so many posts about having to take a RV in for warranty work, I am posting a happy story.

I want to thank Bill in service at the RV Station in Donna, Texas. This is the same place where we purchased the unit. We had a water pump go bad on us where it was filling the FW and over flowing it while hooked to city water.

I went in and talked to one gentleman and he said to just bring in the trailer. So my husband and I rolled in without an appointment and Bill took all our info and sent us on our way.

A little under two weeks later we get the call to pick it up and yes it was the water pump. We have a brand spanking new one in there. No horror stories, no keeping the unit for a long time, just great dealer service.

Just wanted to let people know they are all not bad and a nightmare to work with.

Chuck & Denise + Pata a.k.a the campground Gladys Karvitz
He is a picker, photographer, hiker. She is a quilter.
Both big nature lovers.
2015 23BD Grey Wolf, 2012 Chevy Silverado 1500
2015 - 7 nights, 2 trips, 2016 - 2 trip, 24 nights
Life is short
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Old 05-13-2016, 08:11 PM   #2
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Location: Chagrin Falls, Ohio
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Thanks for sharing, it is nice to hear good stories about dealer service centers.

2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
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Old 05-14-2016, 08:38 AM   #3
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Although I am not a customer, I hear good things about Steinbach Holiday RV in Manitoba. I do buy my parts there because they always seem to have what I need (or want).
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