I have had good dealers and poor dealers. The dealer can eliminate or amplify/sustain frustration when trying to resolve issues.
If I measure dealer response by email response , FR has been excellent and my dealer has been poor initially, and somewhat improved recently. I havent had to ask either to do much warranty support. I have a couple items currently so I may be able to respond soon regarding warranty support. fortunately we dont have any major issues, just some minor nuisance issues. the camper works well. The main problem we have had on our recent purchase is the dealer made some promises they didnt follow thru on, ladder installation for example. I am working with FR and another dealer now to see if they can coordinate the ladder installation. FR has been helpful so far answering questions, hope it works out.
I agree, check up on the dealer before purchase, confirm in writing what you expect them to provide before purchase, and hopefully you will have a positive experience and get what you expected. Oh well it is just a piece of metal or figerglass and nothing to really worry about, we need to enjoy life and dont worry, and dont let circumstances affect us, life is too short to worry about campers anyway. spending time with our family and friends and investing time with them is much more important.
It is nice to be able to talk with people on FRF , they are really helpful.
2008 Wildwood LE 29BHBS