Just brought home our new 2013 Clipper 16b yesterday and had a problem with the deadbolt lock on our storage compartment door this afternoon. The deadbolt would not open; we couldn't get the door open. When I googled this Forum for lock issues, I found an old thread on the issue. I guess we, too, have to call the 800 number for replacements. I thank goodness that it is the storage compartment door lock that is broken and not our main door.
First day with our new camper.