No problem, we all just try to help each other out when we can. As to your issues, if you feel your dealer is not handling your issues properly I would contact FR directly and see what they can do to help you out. Many on here have gone to a different dealer when they could not get issues resolved as well as contacting FR. The RV industry is evolving all the time and seems to be trying to be more responsible and responsive to owner issues all the time and believe FR is one who is trying very hard to change peoples preception of the industry. I am one of the lucky ones who has a stellar dealer and would not trade that for any amount of saving I could have got at purchase time.
Good luck, if you have any other things you want to ask about feel free to start a new thread for them as it will get noticed more with an appropriate title.
Have a great day.
John & Deb
2011 F250 Lariat FX4 Crew Cab 6.2
2011 Flagstaff V-Lite 30WRLS
Days Camped 2013: 16 2014: 5 2015: 3