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Old 01-13-2014, 07:09 PM   #11
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Originally Posted by wiscoheel View Post
A FR dealer that we did not choose stated that only the FR dealer through whom we purchased the unit could do the warranty work. We did not find that to be true with Keystone in the past. So maybe your statement that they 'choose not work it' would fit this FR dealer.
that FR dealer was blowing smoke. there is what FR's website says:

Forest River RV Dealer Locator :: Forest River RV

read #4.

there's no requirement for the 1st or 2nd year of the factory warranty, to only be done by the selling dealer.
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Old 01-13-2014, 07:18 PM   #12
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Have you heard or read if another certified tech that may not be connected with FR could do the warranty work and be covered? We have purchased a 2014 Rockwood Sig 8329ss and will receive in late April. So I am just getting things prepared. I will purchase the extra year for $150 which is cheap.
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Old 01-14-2014, 02:08 AM   #13
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FR authorized a dealer to do our warranty work, that didn't carry any FR products. they were a non-FR dealer.
i know many who had an independent RV shop do the warranty work but they had to pay up front and FR reimbursed them. but you have to get pre-approval from FR.
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Old 01-14-2014, 08:25 AM   #14
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Originally Posted by bikendan View Post
FR authorized a dealer to do our warranty work, that didn't carry any FR products. they were a non-FR dealer.
i know many who had an independent RV shop do the warranty work but they had to pay up front and FR reimbursed them. but you have to get pre-approval from FR.
All above correct,I add that F/R can (NOT) make their Dealers service a unit purchased at another Dealer! Youroo!!
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Old 01-14-2014, 08:39 AM   #15
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All above correct,I add that F/R can (NOT) make their Dealers service a unit purchased at another Dealer! Youroo!!

ON the Plus side of this would be, Would you really want a dealer doing repairs on your vehicle that was forced to do so? NOT ME!!!

Before I purchased our Wildcat 1,200 miles away, I called a few dealerships asking if they would do warranty work on a new RV purchased elsewhere. A few of the dealerships asked why I didn't purchase locally and I explained it was a discontinued floor plan I was not able to locate locally.

As I type this my Wildcat is in for repair at a dealer that seems to be top notch in the little town of Rice, TX 34 miles from the house
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