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Old 01-13-2014, 09:22 AM   #1
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Extended Warranty

Bought my 5th Wheel from Lazy Days. They told me to come to this forum for the extended warranty. Anyone know how to apply for it?
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Old 01-13-2014, 09:32 AM   #2
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Here is a link - covers most of the brands...

http://www.disruptiveweb.com/images/warranty_addon.pdf

I think now the only way to get it is to send a check through the mail. They don't seem to stick right to to the 10 days, but I would get out them as close to that as you can just to be safe...

Cangrats on the new 5th wheel.
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Old 01-13-2014, 09:48 AM   #3
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Thank you

Thank you for the info. I will get it out asap. However, I'm worried now. Lazy Days told us we had 60 days. Tomorrow is 60 days. May not happen. Fingers crossed!
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Old 01-13-2014, 01:28 PM   #4
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Thank you for the info. I will get it out asap. However, I'm worried now. Lazy Days told us we had 60 days. Tomorrow is 60 days. May not happen. Fingers crossed!
Just drop it in the mail and pretend you don't any different. It took about 2-3 weeks before we got a signed copy of ours back in the mail, and the check was cashed. I doubt they will even question it. If they do, I've read of others calling the warranty dept for their model and just explaining they were not told / mis-informed by the dealer and getting the warranty.
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Old 01-13-2014, 01:43 PM   #5
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Thank you for the info. I will get it out asap. However, I'm worried now. Lazy Days told us we had 60 days. Tomorrow is 60 days. May not happen. Fingers crossed!
You should be thankful that (Lazy Days) didn't say (90) days. I am surprised it took you (59) days to find this site. Youroo!! You will need to send the Vin.# of your unit with the Check.
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Old 01-13-2014, 02:49 PM   #6
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what brand 5th wheel did you buy? some brands don't qualify for the 2nd year factory warranty.
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Old 01-13-2014, 03:11 PM   #7
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With the extended warranty, does it imply that only the dealer through whom you purchased the camper is to do repair work? As I understand the first year of warranty, only the dealer through whom you purchased is to do the maintenance.
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Old 01-13-2014, 03:32 PM   #8
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With the extended warranty, does it imply that only the dealer through whom you purchased the camper is to do repair work? As I understand the first year of warranty, only the dealer through whom you purchased is to do the maintenance.
No - any approved FR repair shop (or mobile tech) can do the warranty work, and the 2nd year is just an extension of the orignal warranty, so same rues apply.

However, its common that dealers who did not sell you the unit will choose not work it. That's not FR's policy - its up to the individual dealer.
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Old 01-13-2014, 03:36 PM   #9
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A FR dealer that we did not choose stated that only the FR dealer through whom we purchased the unit could do the warranty work. We did not find that to be true with Keystone in the past. So maybe your statement that they 'choose not work it' would fit this FR dealer.
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Old 01-13-2014, 04:05 PM   #10
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A FR dealer that we did not choose stated that only the FR dealer through whom we purchased the unit could do the warranty work. We did not find that to be true with Keystone in the past. So maybe your statement that they 'choose not work it' would fit this FR dealer.
Could be. Its not like a car, where any dealer must do the work. When dealers are busy, most of them give priority to customers who bought from them, which is understandable. And some dealers seem to use this a "weapon" against the lower priced internet guys. If they can't match the price, making it difficult to get service is a way to try to protect their sales.
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