Reply
 
Thread Tools Display Modes
Old 10-02-2013, 11:44 PM   #1
2014 Traveler
 
RetAFRVnW8's Avatar
 
Join Date: Sep 2013
Location: Boise Area, ID
Posts: 30
Failed PDI, rear axle misaligned, camping in dealer lot!!

So, we purchased a '13 FR Cherokee Destination. I live in Tx and the dealer is over 1000mi away, we arrived and they had it all set up in a campground nearby for two very tired folks. Next day, we do the PDI, set up the distribution hitch then roll it onto pavement to check everything over when I notice DS rear tire looked low. Tech said to bring it to the store so he could check them. Turns out the pressure was fine but when I touched the tire it was really hot compaired to the rest. That's when I noticed the rear leaf spring was sitting too far forward and the rear axle was misaligned. The factory actually welded the rear shackle mount nearly 2" forward compaired to the right side. Which explains when this dealer took delivery from FR it had a blow out on the way here. SO, here me and my son now sit, camping, right on the dealers lot until FR opens tomorrow to what they want to do. Anyone ever hear of this issue before??
__________________

__________________
RetAFRVnW8 is offline   Reply With Quote
Old 10-03-2013, 01:55 AM   #2
Senior Member
 
Jjs2000z's Avatar
 
Join Date: Jul 2013
Location: Southern California
Posts: 231
Sorry to hear about that. Hopefully they will fix the issue tomorrow and you will be enjoying your new trailer soon! Things like this just happen....
__________________

__________________
2014 stealth 2714
Jjs2000z is offline   Reply With Quote
Old 10-03-2013, 02:52 AM   #3
Incheon, S. Korea
 
BigBaron's Avatar
 
Join Date: Jul 2012
Location: Incheon, South Korea
Posts: 1,140
It's probably a Lippert (LCI) frame. FR doesn't make frames, they buy from Lippert and maybe Dexter.
My advice? Walk away from the trailer. It is going to take quite a bit of work to fix it properly, including alignment of the axles, which ONLY specialty trailer shops have. Your dealer DOES NOT have the equipment (laser alignment station) to do it properly, unless they are very unique.
Demand your money back or another trailer. You don't want something that's "fixed". Who knows what else is wrong with it?
__________________
Me, Julie, Lil' Barry, Faith, and OSDs, Fang and Treaty
2003 Hyundai Starex (H1), 2012 Coachmen Clipper 126
I don't know when we'll be able to go camping again...
BigBaron is offline   Reply With Quote
Old 10-03-2013, 06:11 AM   #4
Phat Phrog Stunt Team
 
AquaMan's Avatar
 
Join Date: Apr 2012
Location: Tipp City, OH
Posts: 6,477
It's really not that big of a deal. Cut and reweld shackle. You don't need laser equipment. I had a laser alignment done by lippert, (which said my alignment was off), then Lippert tech came and took actually measurements and found the alignment was within spec. Since this is a destination trailer, I assume you don't plan on taking it out every weekend, thus the chances are your tires will become outdated before you ever where the tread off them. I agree they should make it right, but removing and welding a new shackle on, is not that big of a deal, especially on a destination trailer.
__________________
2016 Georgetown 364TS
Nights Camped 2017 - 49
AquaMan is offline   Reply With Quote
Old 10-03-2013, 07:43 AM   #5
Moderator Emeritus
 
MtnGuy's Avatar
 
Join Date: Sep 2008
Location: Shenandoah Valley
Posts: 9,274
Quote:
Originally Posted by RetAFRVnW8 View Post
The factory actually welded the rear shackle mount nearly 2" forward compaired to the right side. Which explains when this dealer took delivery from FR it had a blow out on the way here.
Before accepting the trailer and fixes, I would really check out the area around where the tire blew out, to make sure there was no damage caused to the wheel well, frame, or exterior.
__________________

Chap , DW Joy, and Fur Baby Sango
2017 F350 Lariat CCSB, SRW, 4x4, 6.7 PS
2017 Grand Design Reflection 337RLS
MtnGuy is offline   Reply With Quote
Old 10-03-2013, 07:55 AM   #6
Senior Member
 
Badlands's Avatar
 
Join Date: Jan 2012
Location: Southern Iowa
Posts: 226
I would expect any manufacturer to step up and offer an extended service warranty on any new product that fails when new, and they must repair, your trailer included. It's too easy to allow someone else's problem to become your own and, if indeed this is found to be a factory issue, that's the least they can do for your confidence and your inconvenience. Besides, if they believe in and stand by the quality of their products, extended coverage is NO COST to them.

Wishing you a successful outcome.
__________________
Badlands

2016 Coachman Leprechaun, 319DS, Motorhome, Dodge Durango Toad
Badlands is offline   Reply With Quote
Old 10-03-2013, 08:43 AM   #7
2014 Traveler
 
RetAFRVnW8's Avatar
 
Join Date: Sep 2013
Location: Boise Area, ID
Posts: 30
Well, we'll see what FR says this morning. The dealer is the one that made the call that trailer isn't moving and said that the last time something like this happened they recalled it. I weld and understand how simple it is to fix but also understand insurance/liability. The dealer said "if" FR recalls it, he will fight to have another one delivered to my door and my trip here reimbursed. So, this could prove to be a blessing in disguise.
__________________
RetAFRVnW8 is offline   Reply With Quote
Old 10-03-2013, 10:15 PM   #8
Incheon, S. Korea
 
BigBaron's Avatar
 
Join Date: Jul 2012
Location: Incheon, South Korea
Posts: 1,140
It sounds like you have a good dealer. That's great news. Let everyone know who they are when all is done.
__________________
Me, Julie, Lil' Barry, Faith, and OSDs, Fang and Treaty
2003 Hyundai Starex (H1), 2012 Coachmen Clipper 126
I don't know when we'll be able to go camping again...
BigBaron is offline   Reply With Quote
Old 10-07-2013, 12:24 AM   #9
2014 Traveler
 
RetAFRVnW8's Avatar
 
Join Date: Sep 2013
Location: Boise Area, ID
Posts: 30
So after 5 days, 7 states, 2330mi and I'm afraid to figure up the fuel we made it back home with our new TT!!. My dealer argued with Lippert for 30min before lippert would admit that the shackle was welded on in the wrong spot. They agreed to fix it but it was going to be a while "weeks" before a tech could get out to fix it. So, we drove off and were about 10mi out when my dealer called to inform me that the head of FR warranty said forget lippert, just find a cert. Welder to make the repairs and get this guy his trailer. Well we found a local shop that actually builds firetrucks. We were in and out in 30min!! My hats off to Todd and crew at Noble RV in Madelia, MN!! In near 20yrs of traveling the globe for our country I've owned 34 vehicles an dealt with all types of people in a sales position and have NEVER been treated better than I was with them!! The day I first arrived, they already had my trailer in a beautiful campground set up for us to go right to bed. Day 2 we were greeted by a tech that walked us through a very lengthy PDI and I never once felt rushed! This was also when we discovered the leaf spring issue. Again, I don't fault the dealership for something lippert did and should have caught and FR did a wonderful job taking care of us. Well pleased with our new TT!!
__________________
RetAFRVnW8 is offline   Reply With Quote
Old 10-07-2013, 07:50 AM   #10
Incheon, S. Korea
 
BigBaron's Avatar
 
Join Date: Jul 2012
Location: Incheon, South Korea
Posts: 1,140
You pulled a destination trailer that far? Why? That's great that they took care of you so well.
__________________

__________________
Me, Julie, Lil' Barry, Faith, and OSDs, Fang and Treaty
2003 Hyundai Starex (H1), 2012 Coachmen Clipper 126
I don't know when we'll be able to go camping again...
BigBaron is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 07:51 AM.