I have seen several reviews and questions about Couch RV Nation and RV Wholesalers so I thought I would give my experience.
I spent about a year looking for my new RV and I was looking mostly at RV Wholesalers and then I found two models I was interested in and after a little research, Couch RV not only had a better price, they were a couple hours closer.
As with most sites, I clicked the box that I was interested in the RV, put in my name and email and that's it. I received an email from Brannon (salesman) that afternoon with the cost. It was far cheaper than any other places I had looked and even cheaper than RV wholesalers. After a few emails back and finding out how great their prices were, I actually switched to a more expensive model that I thought was out of my price range.
Brannon answered every email question I had almost immediately and he was even responding at 10-11 at night. I was very impressed with service I received. We handled everything via email. I was able to work out the financing approvals remotely also. Of course I made 2 upgrades after the fact. I upgraded the rear stabilizer jacks to power and then I added toppers to both slides. Because of the cost of the toppers, they had to rerun the credit for the additional financing but it was painless. Once we had everything finalized, he sent me over to their finance department. We went over all the options as far as warranty, tire coverage, Zilon, etc... Once I picked everything I wanted they overnighted the paper work to me, I signed it and shipped it back to them. That was it and she's officially all mine.
Since I still had my old 5er up sale, they said they'd store my new for free until I could make it up there to pick it up. I decided to wait until after the freeze was over so we could pick it up and stop and camp on the way home. I didn't want to have to Winterize it again. We scheduled our pick up for this Saturday.
When we arrived at the dealer, they already had my unit backed into the garage, plugged in, opened up and ready to demo. The techs there were great and very knowledgable. Being around campers all my life and having travel trailers and 5th wheels, I really didn't have any questions about the operations. Once you've seen one, you've seen them all. They did help me install the adapter plate on the pin box for my pull rite 5th wheel and he showed me the hydraulics. That was the only component I have never had.
I was very meticulous about the unit though and I check every drawer, door, molding, plug cover, etc... Just to make sure everything looked good and the unit was near flawless. Only complaint and it's not really a complaint, there was some saw dust on top of the cabinets and in a few places just where they cut and drilled but nothing more than the dust you'd pick up after a week of camping. I backed my truck up and connected everything and we were ready to go. Before they'd let me leave, they wanted to go through and check the brakes and all the lights. Turns out the read right signal wasn't working so he got his volt meter and checked all the fuses in my truck and found a blown fuse under the hood. He also noticed one of my back tires was a little low (turned out to have a nail in it) but he aired it up for me and I was able to make it home fine.
I have nothing but the best to say about these guys. They far exceeded all my expectations and I would highly recommend them to anyone. I was a little worried after reading some of the complaints but I know more people speak up to post negative comments than people do for positive notes so I thought I'd do the opposite.
I've been a member of this site for a few months now and now I'm officially a forest river owner. Looking forward to years of getting to know you folks.