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Old 05-18-2014, 05:37 PM   #1
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first night questions from newbie

Ok, last night was our first night in our 27' cherokee, and I have many questions, can anyone please help?

Our water supply is coming from a hose and we are not running off the onboard tank.

1 we had no hot water even though the switch was in the on position; nothing. I read the instructions and cut off the propane, killed the electric, waited and then restarted the propane and electric. One thing, while looking in the compartment where the hot water "guts" are, the burner etc, I found that the hot water heater element had been removed and laid aside, it was covered in scale and practically useless.

From what I understand when we get our water from a outside supply and not from the onboard tank, the water should go directly to the water heater and be heated up and delivered to our faucets. What does it mean that I found the water heater element outside the water heater and obviously not doing anything? Is this element necessary to heat my water, regardless of what source my water is coming from? ie; external hose vs onboard water tank?

Thanks
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Old 05-18-2014, 05:52 PM   #2
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Pictures if you can will help....
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Old 05-18-2014, 05:53 PM   #3
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Quote:
Originally Posted by devilonmyback View Post
Ok, last night was our first night in our 27' cherokee, and I have many questions, can anyone please help?

Our water supply is coming from a hose and we are not running off the onboard tank.

1 we had no hot water even though the switch was in the on position; nothing. I read the instructions and cut off the propane, killed the electric, waited and then restarted the propane and electric. One thing, while looking in the compartment where the hot water "guts" are, the burner etc, I found that the hot water heater element had been removed and laid aside, it was covered in scale and practically useless.

From what I understand when we get our water from a outside supply and not from the onboard tank, the water should go directly to the water heater and be heated up and delivered to our faucets. What does it mean that I found the water heater element outside the water heater and obviously not doing anything? Is this element necessary to heat my water, regardless of what source my water is coming from? ie; external hose vs onboard water tank?

Thanks
Did the "element" look like a rod covered with scale and have a hex head with threads on one end?
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Old 05-18-2014, 05:54 PM   #4
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That sounds like it's not the heater element but the plug been pulled and your water heater tank is put in by pass.. Has this unit been dewinterized. Cause that what its sounds like Someone drained the system to winterize..
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Old 05-18-2014, 06:33 PM   #5
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Pics would help but as before has your trailer been dewinterized?????

The scaly rod could be the plug to empty the tank to winterize??? Is it near the bottom of the tank??

Are the by pass valves on the back of the water heater (inside the trailer) open or closed?

If the tank is empty do not use the electric side as you will burn out the element.


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Old 05-18-2014, 06:38 PM   #6
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Is this what you found?

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Old 05-18-2014, 09:01 PM   #7
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that is exactly what I found laid aside inside the compartment
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Old 05-18-2014, 09:04 PM   #8
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the unit had been winterized, I bought it from a dealership and they just delivered it, none of this was explained to me during the walkthrough or delivery.
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Old 05-18-2014, 09:08 PM   #9
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this is what my compartment looks like with the element resting at the bottom of the compartment
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Old 05-18-2014, 09:15 PM   #10
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What you found is the sacrificial anode rod, not the heating element. It needs to be reinstalled into the water heater but be careful to get the threads liked up correctly. Did your dealer explain anything to you? If not IMHO they should send a service tech out and go through all the systems with you.
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