Thread Tools Display Modes
Old 11-16-2018, 01:20 AM   #1
Join Date: Nov 2018
Posts: 70
First Trip Issues

Hi folks. Well the wife and I just got back from our very first RV trip. It was only 2.5 days at an RV park with hookups about 2.5 hours from home. Very pretty spot, in Big Sur, CA by a creek.

My Forest River Flagstaff E-Pro E16BH trailer is brand new, literally two weeks old. We had two problems that kind of caught me by surprise:

1. The first night I pulled up on the dining table to remove it and set up the bed. Each of three mounts underneath is held on by 6 screws into the particle board table. On one of the mounts, 5 of the 6 screws pulled out of the table. The table was still usable but it sure did surprise me.

2. When we got home yesterday I opened the trailer door and the articulated mount that the TV attached to had pulled out of the wall and the arm and the TV were laying on the floor.

So, here are my questions:

1. Does it seem reasonable for these types of issues on a brand new $18K camper to happen? Have any of your experienced these types of things in practically new TT's?

2. I bought my TT at Camping World. I called them and they said it would all be handled under my manufacturers warranty. But they could not give me a service appointment for 5 weeks. Then they said they would have to take pictures of the damages and send them to Forest River for advice on how repairs should be done. And then they said if they need parts it could be 2-4 weeks to get the parts. So essentially it sounded like they could have the trailer for well over a month.

I feel like I could probably repair the screws that came out of the table by filling the holes with wood filler and then putting the screws back in. I also feel that I could repair the TV arm the same way, filling in the holes and reinserting the screws, possibly adding some constructive adhesive on the back of the arm plate so it stays put permanently.

What do you guys think? Does doing the repairs myself to save weeks of waiting for the trailer to be available seem reasonable? Have any of you done repairs similar to the ones I am describing?


robbecky is offline   Reply With Quote
Old 11-16-2018, 01:50 AM   #2
Senior Member
Tx2Stepn's Avatar
Join Date: Sep 2018
Posts: 120
Our first trailer was in the shop almost the first full year we had it. My husband laid down on the couch/bed and the board snapped, the shower leaked inside & out (the lines were not connected), the cabinetry had a crack at the bottom, and the electric jack worked when it wanted to. After going through that and losing most of the summer, I think I would fix it myself if possible as long as it doesnt impact your warranty in case something big comes up.

2012 Ram 3500 Cummins - 2018 Wildcat 29RKP
2000 Ford F-250 V10 - 2017 Catalina Trailblazer 26TH
2007 Rockwood Freedom Popup
Tx2Stepn Yorkies
Tx2Stepn is offline   Reply With Quote
Old 11-16-2018, 04:31 AM   #3
Denver To Yuma In 90 Days
Join Date: Mar 2018
Location: Yuma, Arizona
Posts: 3,882
Your problem is Camping World...

Great place to buy camping accessories...

Worst place in the world to buy an RV...and then expect any kind of service from them.

Don't bother taking it back to them...

Call Forest River yourself and see about getting the parts shipped directly to you.

Wood glue will probably not hold very long...remember that this trailer is bouncing down the road behind your car or truck!

Maybe they will replace the table, and possibly the TV and wall mount!

And if it does need to go in for repair, either find another dealership, or better yet, an RV repair shop that doesn't sell RV's as they'll fix it right the first time!

Camping World, well...they'll sit on it all winter...then next spring when you want to use it, they'll give it back to you in worse shape than you left it!

And if you absolutely must take it to Camping World...DON'T LEAVE IT THERE!

And before you take it anywhere, call Forest River yourself first and tell them of the issues and have photos ready to email of ALL the problems, that way when you do take it in you can tell the repair service or Camping World that you've already started the warranty claim with Forest River, give them the name and phone number of the person at FR you spoke with and that they are awaiting a call right away for a parts order, then let them figure out what parts they need, then tell them that you are taking your camper home with you and to call you when they have ALL OF THE PARTS!

And when you take it back in, tell them that you expect it to be worked on while you wait!

If you don't do this, they will keep your RV forever and will keep blowing you off!

If you don't work the system, they'll walk all over you!

Sad to say that this is the sad state of the RV industry for the most part...and Camping World is the worst of them all!
JohnD10 is offline   Reply With Quote
Old 11-16-2018, 04:44 AM   #4
Senior Member
Join Date: May 2017
Posts: 316
Sadly, your experiences are par for the course for the majority of products manufactured by the "big two", Forest River and Thor. There are much worse stories if you look around this site for a bit.

For the issues mentioned, I'd fix them myself. Then you know it's done right and possibly you can do some improvements/reinforcements. Plus, it's not two months+ to get it fixed.

If the table mount is the style that looks like a round saucer just mark its position and clock it a bit so the screws go into new locations. That's going to be better than using some sort of filler. And don't over tighten like apparently was done at the factory. That's how I fixed mine (self-inflicted damage though).

For the TV mount, see if you can add some more "meat" for the screws to mount into. Also, make sure the TV is secured in a way that it can not move and increase leverage on the mount while traveling. Personally I remove my TV and wrap it in the bedding, I do have an aftermarket mount and permanent bed though.
TheGerman is offline   Reply With Quote
Old 11-16-2018, 04:55 AM   #5
Site Team
bikendan's Avatar
Join Date: Jan 2007
Location: Camano Island, Washington
Posts: 17,653
robbecky, i'm guessing you haven't done much reading, about the RV quality issues over the past decade.
there are multiple posts daily, on all RV forums, about issues with all manufacturers.
so yes, it's normal to have issues like yours. in fact, consider yourself lucky. most have way more issues than the two of yours.
i'm no fan of CW, especially regarding sales and service. i'm guessing you bought from the Vacaville CW.

did you know that you can bypass CW and use an independent RV shop or mobile RV tech? you just have to get pre-approval from FR and be willing to be reimbursed.

i used to live in California and drove from Napa to Chicago and back, to save money on our first new trailer. FR found me 3 local dealers willing to do the warranty work. one of them didn't even sell any FR products.
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
Equalizer WDH
bikendan is offline   Reply With Quote
Old 11-16-2018, 05:57 AM   #6
Senior Member
Join Date: Oct 2018
Posts: 291
I would fix the problems myself. I always do.

Waiting 5 weeks would not be an option...
2rad4u is offline   Reply With Quote
Old 11-16-2018, 07:01 AM   #7
Senior Member
Join Date: Apr 2016
Location: Cedar Creek Lake, TX
Posts: 2,253
If you do decide to do your own repair do not try reusing the same screw holes. Rotate the table base and drill new holes. Use coarse thread screws. On the wall, and floor if necessary, use some type of expanding back mounts such as Molly screws, etc. Lowe's carries several types. Is that the TV and mount supplied by the manufacturer? You might need to add some type of tie downs for towing....lots of stress on the mount.
Cedar Creek Lake, Texas
2017 Wildwood 27 RLSS
2016 Ram 5.7L crewcab, 8 speed transmission
CedarCreekWoody is offline   Reply With Quote
Old 11-16-2018, 07:04 AM   #8
Join Date: Dec 2016
Location: Western PA
Posts: 369
I also would fix it myself. Most issues aren't that difficult or expensive to warrant losing your camper for a month or two. Also gives you an opportunity to revise things so they maybe don't happen again. As far as the TV mount, make sure it is folded in and locked when travelling. Being extended or able to extend from bouncing down the road would put more leverage on it than it could withstand.
Cut it 3 times and it's still too short...

2017 Sandpiper 381RBOK
2006 Ram 3500 Cummins Dually
valleyduo is offline   Reply With Quote
Old 11-16-2018, 07:32 AM   #9
Senior Member
Join Date: May 2018
Location: Hills of Northwestern PA
Posts: 561
When remounting the television, press on the walls to find studs to mount to. Then use 1.5" lag screws to mount on the stud. Your walls use 1.5" studs so with the panel and tv mount metal thickness, you should not go through or even dimple the outside sheathing. A lot of people that use the flat style mounts screw mounting boards to the interior wall spanning two studs as a base for the TV mount.
2019 Cherokee Wolf Pup 16BHS
Was 2008 Ford Explorer V6 w/tow package
Now 2019 Ford F-150 S-Crew 5.5 bed V8 w/tow package
Husky Centerline TS WDH 400-600# rated bars
2018 camped 16 nights at 4 GGs.
Boomerweps is offline   Reply With Quote
Old 11-16-2018, 07:35 AM   #10
Senior Member
Join Date: Sep 2016
Location: Port Richey Florida
Posts: 640
All I needed to read was CW. Sadly folks just keep going back to them.

Decon Blue is offline   Reply With Quote

first trip

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by


This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:12 AM.