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Old 10-03-2016, 05:19 PM   #21
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I would probably remove the entire second paragraph, lol! I can empathize with how upsetting this situation must be - that's why a 'cool off' period is necessary, especially before you talk to them. Just remember that you catch more flies with honey
Done, Thanks!
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Old 10-03-2016, 05:20 PM   #22
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Do FR people come on here and look at peoples posts?
Thanks.
Some FR employees are members here.
As a matter of fact, anyone with a computer can read these posts.
As a matter of another fact, "Currently Active Users Viewing This Thread: 28 (14 members and 14 guests)"
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Old 10-03-2016, 05:22 PM   #23
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Do FR people come on here and look at peoples posts?
Thanks.
They might and I wouldn't risk starting off on the 'wrong' foot with them. I'm sure they know and expect customers to be unhappy when things go wrong to some extent, but it helps to try to gain and maintain a calm demeanor when working to get things resolved. There's no shame in trying to 'take back' some of your words for the time being It's up to you!
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Old 10-03-2016, 05:27 PM   #24
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They might and I wouldn't risk starting off on the 'wrong' foot with them. I'm sure they know and expect customers to be unhappy when things go wrong to some extent, but it helps to try to gain and maintain a calm demeanor when working to get things resolved. There's no shame in trying to 'take back' some of your words for the time being It's up to you!
Done.
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Old 10-03-2016, 05:27 PM   #25
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Do FR people come on here and look at peoples posts?
Thanks.
There are several FR factory employees that are members on this forum. While they are not on here in an "official" capacity, they do read many threads (especially ones that pertain to their own departments) and can often help get things done. Best to be nice to them...
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Old 10-03-2016, 05:31 PM   #26
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Done.
I truly wish you and your family the best outcome!
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Old 10-03-2016, 05:52 PM   #27
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How did you come up with this conclusion?
Thanks.
Very easy I used Your own Posts,you bought it at "AA Coach,Toledo,Ohio! Sure wasn't a WAG! Youroo!!
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Old 10-03-2016, 06:04 PM   #28
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Update ?
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Old 10-03-2016, 06:41 PM   #29
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Update ?
He said he will make a call on this issue tomorrow! See post 18.
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Old 10-04-2016, 02:45 PM   #30
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Here is the email of the FR rep that helped me with warranty issues. He may be able to help you with this. I would not trust what the dealership tells you.

Jacob Carter <jcarter@forestriverinc.com>
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