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Old 10-03-2016, 04:07 PM   #1
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Forest River denying my warranty claim!

We have had our Gray Wolf 26dbh for less than 6 months and the roof is coming apart at the seams towards the front and FR does not want to honor a warranty claim to fix or repair it.
I am pissed to say the least. This is our first TT and we were pretty happy with our purchase until now.

I am done for now.
I need a beer!
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Old 10-03-2016, 04:20 PM   #2
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How old is your trailer? We've owned our Salem Cruise Lite for 2 years and they've replaced the two front panels within the last 6 months due to peeling paint. I'm surprised they won't do anything for you. Don't get me wrong, I'm not a Forest River fan either, but in our case, they took care of it and we'll continue camping until next Spring keeping our fingers crossed nothing else comes up!
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Old 10-03-2016, 04:22 PM   #3
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Did the dealer say fr was denying claim or did you contact fr?
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Old 10-03-2016, 04:23 PM   #4
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Are you the original owner? I'm curious about what reason they gave you.

Sorry you are having trouble, that would be frustrating for sure
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Old 10-03-2016, 04:24 PM   #5
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We are the original owner and bought it brand new last February.
Dealer told me FR was denying claim.
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Old 10-03-2016, 04:28 PM   #6
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Quote:
Originally Posted by Mrs Evans View Post
Are you the original owner? I'm curious about what reason they gave you.

Sorry you are having trouble, that would be frustrating for sure
Dealer stated FR denied due to not inspecting every 90 days. I did this, got on roof before every time we took it out to check on it. Before I took it to the dealer for repairs after our season was complete looked again and noticed rubber roof coming apart and told our service guy.


I need a beer!
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Old 10-03-2016, 04:31 PM   #7
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Contact FR directly. See the library for contact info. This sounds like a dealer issue.
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Old 10-03-2016, 04:36 PM   #8
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Originally Posted by Lukegsdaddy View Post
We are the original owner and bought it brand new last February.

Dealer told me FR was denying claim.


Lol you'll probably eat your post after you call forest river,
I forwarded your post to forest river employees but I would contact them directly.
And maybe clean up your original post just my opinion.
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Old 10-03-2016, 04:37 PM   #9
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Quote:
Originally Posted by Flybob View Post
Contact FR directly. See the library for contact info. This sounds like a dealer issue.
X2...........

Something is entirely fishy here.

You may end up saying "I hate my dealership" instead of "I hate FR!!!!!!!!!!!!!!!!!!!!!"
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Old 10-03-2016, 04:37 PM   #10
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Quote:
Originally Posted by Lukegsdaddy View Post
Dealer stated FR denied due to not inspecting every 90 days. I did this, got on roof before every time we took it out to check on it. Before I took it to the dealer for repairs after our season was complete looked again and noticed rubber roof coming apart and told our service guy.


I need a beer!


Your dealer is garbage fyi
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