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Old 03-14-2013, 06:08 PM   #1
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Forest River extended warranty

We just got home with our new Forest River Rockwood and want to purchase the extended warranty for $150. I need a form (?), an address to send the money to, and an address. Thanks for your help!
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Old 03-14-2013, 06:15 PM   #2
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Congratulations on the new Rockwood. I hope it brings you years of great adventures!

Try calling the Rockwood Parts/Service division at (574) 642-2640. They should be able to help you. It will help them to have the last 7 digits of the serial number (VIN) when you call.
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Old 03-14-2013, 06:24 PM   #3
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Here's a link to the form and info.

http://www.disruptiveweb.com/images/warranty_addon.pdf

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Old 03-14-2013, 08:49 PM   #4
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FR Extended Warranty

I've looked through the FR Inc site and can find nothing about an extended warranty. Clearly there is one; am I just not finding the right link? Also wondering if anyone knows if this available to purchasers in Canada?
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Old 03-14-2013, 09:27 PM   #5
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Originally Posted by ExTenter View Post
I've looked through the FR Inc site and can find nothing about an extended warranty. Clearly there is one; am I just not finding the right link? Also wondering if anyone knows if this available to purchasers in Canada?
Yes, we've had the optional 2nd year warranty on both FR campers we've purchased and imported into Canada.

The link to the form that RodeoGeorge posted (post 3#) lists what is covered.

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Old 03-14-2013, 10:02 PM   #6
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Hi Lakebucky. Yours may not be there in the Rockwood packet with all the guides and appliance operating/warranty info (takes a while to go through all that stuff) but you may not recognize it...

My Rockwood form was titled slightly different than the online form, a single page with Forest River 'Additional 12-Month Optional Protection Plan For Travel Trailers And Fifth Wheels' printed at the top, with instructions and info in the text.

In February as I read thru some of the Rockwood packet, I realized a few items required cards to be sent in for warranty registration within x number of days. Most did not require any further action.

Another really useful page in that Rockwood packet was the Forest River Appliance Information Sheet with an itemized list of the model numbers and serial numbers of the various appliances or accessories.
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Old 03-14-2013, 10:10 PM   #7
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extended warranty

Does anyone know if the warranty is included for the EVO trailers ? The form that is posted is from 2008 ,is there a newer form out ?

I called Forest River today,I was told if it was not in my info package with the trailer I had to get the form from my dealer. When I questioned my dealer about I was told it was closed to $1200.00 for a year ,not $150.

The reason I would like a longer warranty is I have owned the new (2013) trailer for over a month and I have only had it for 1.5 days , due to slide out issues. (I kinda have a bad feeling about this trailer). I hate to say it but ,I think I will need all the warranty I can get.

Thanks,
A very fustrated trailer owner.
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Old 03-15-2013, 09:40 PM   #8
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thanks for all the info. I called the phone number given in the first reply. Shiela McGee in the FR extended warranty dept called me back and emailed me the form. My only concern is that the form says "within 10 days of purchase". I am going to fill it out, scan it, and email it back to her.
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Old 03-16-2013, 11:04 AM   #9
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I've looked through the FR Inc site and can find nothing about an extended warranty. Clearly there is one; am I just not finding the right link? Also wondering if anyone knows if this available to purchasers in Canada?
Simply fill out the form and send it in to Forest River along with your cheque for $150.00 (USD). Don't worry too much about the "within 10 days requirement". You will eventually get your completed form stamped and returned to you, which is proof of registration. I have, sadly, had occasion to actually use the second-year warranty and it is quite seamless as FR records the warranty info in their data bank - so again, don't worry too much about only getting your original stamped application back as proof of purchase.

...VTX-Al
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Old 03-16-2013, 11:11 AM   #10
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Quote:
Originally Posted by lakebucky View Post
thanks for all the info. I called the phone number given in the first reply. Shiela McGee in the FR extended warranty dept called me back and emailed me the form. My only concern is that the form says "within 10 days of purchase". I am going to fill it out, scan it, and email it back to her.
The fact that they emailed you the form is a good sign. Of course once you received confirmation you will feel better but at this point I don't see a need to worry.

I brought my TT in Sept. and picked up the 2nd year warranty in May which was outside that "10 days" period.
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