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Not sure of all the details but it might worth giving the lady a chance to return to her desk. Any change she could be out on vacation? You could call back and ask to speak to someone else.
I do hope that things work out for you.
Great choice for "Living within my means" and camping for one...
2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
Camping History: 45 Trips / 133 Nights / 3736 Miles
FRF Social Group: Campers of the West