Originally Posted by locoengnr11
to the FR staff Service Director,Regional Sales manager and all these people are the best they go out of their way to help
FORGET THE DIRTBAGS IN WINDSOR LOCKS
I tend to greatly disagree with your remark. I found that the dealership you mention has been more than helpful in many issues that I have had.
The only comment that I can make is that anytime I had a issue, it happened at the peak time of business. As a result it might have taken a few days longer than I hoped, but the remediies have alway been great and my customer service experience has been good. Forest River Cedar Creek Warranty dept (Mr. Sears) and Longview have been good.
I think that if you make a comment about a dealer with such disparaging remarks, purhaps it would be prudent to state your experience or misgivings outright. Just to be fair that is.....
In any event I am sorry that you hd a bad experience, but purhaps it could have been remedied?