Originally Posted by widogmom
That is disturbing...I've been paying for GS ERS for years, never had to use it but it's unsettling to know they don't help you when you call. x2 re: CW...almost always find whatever I'm looking for cheaper somewhere else and the shipping break is way too high.
I didn't mean to alarm anyone. Many have had excellent service with ERS. The first time I called from I30 in Arkansas, they said, after 20-30 mins on the phone that it would be 2-3 hours before anyone could come out. This was at 5pm. I paid a local tire shop to change the flat after limping in on a blowout.
Last year, on I49 in north LA, I called after s flat. Gave exact location on i49, crossroad and exit number. They couldn't find it on "their map." Kept asking if I had crossed into Texas yet. I-59 does not go they Texas. That's been my experience. I let ERS expire this month and will seek other coverage.
2013 Rockwood 8282WS
Reese Revolution Pin, Reese 16K
2008 Tundra Limited Double Cab 5.7L
Air Lift 5000 w/Wireless Air