Heritage glen 31qbud antenna issue

[hillyer05]

Have a 2014 31qbud heritage glen and am having a issue with my antenna. From talking to several friends who have similar antennas when searching for over air tv there antennas will rotate. My does not and have contacted my dealer and they are very useless and am blaming problem on me. Have only tried to use this once so I have done nothing. And I also have no manual for my camper or antenna to search to see what the problem is. Thanks in advance.

[GaryE]

I had the same issue. In my case it was caused by to much sealant was used when it was installed. So much so it had sealed the shaft in place. It was a simple fix, use a utility knife and cut the excess away.

[mark0224]

Not sure what antenna you have but some antennas don't move they are omni-directional antennas. Can you take a picture of the antenna and where it contacts the roof. Also the inside is there a crank up on that there is a round ring and you have to pull down a bit n the ring to unlock then turn to make antenna move. If you have the Omni directional do you have the amplifier on, switch is on the plate here your tv cable plugs in near the tv. My problem is the cable on the roof always seems to corrode so I started putting Dielectric Grease on the roof cable ends. All in all take some pics not being there it will help. Your going to have to get up over the roof to get them.