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Old 05-23-2015, 08:47 AM   #1
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hot water heater

my hot water heater will not work on either gas or electric. when i noticed it wasnt working on electric i switches it on to gas, it fired up then shut down and said reset so i reset it and it came on then shut down and will not come back on. help please
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Old 05-23-2015, 08:53 AM   #2
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Electric may have switch outside and circuit breaker. Make sure both are on. Resets are also outside. Open panel and you would see a reset popped out if needed to reset.


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Old 05-23-2015, 08:59 AM   #3
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Wild guess is the winterizing valves are still in bypass.
The water heater tank is empty and now the electric heater is burned out and the
gas over temp has tripped.

Are you SURE your water heater is full of water???
Only way to tell for sure is to open the outside hatch and pull the lever on the
pop off valve to see if water comes out.
Do this carefully! It might be full of hot water but I think not....
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Old 05-23-2015, 09:09 AM   #4
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yea i ran sink water for some time before i turned on electric switch. i checked the water heater bypass valve and its back in the open position and when i open the pressure relief valve water does NOT come out, only air which seems strange
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Old 05-23-2015, 09:16 AM   #5
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Opening the pressure valve is just about the only way to be sure the tank is full, this includes the one in your house.

I am with KyDan and what he posted.
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Old 05-23-2015, 09:18 AM   #6
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so why would there b just air coming out when i filled tank and im almost certain bypass valve is open?
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Old 05-23-2015, 09:21 AM   #7
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There are 3 bypass valves for winterizing the system not just 1. All 3 have to be switched for normal operation. Yeah, I think your electric element is gone.
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Old 05-23-2015, 09:27 AM   #8
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Quote:
Originally Posted by bubbles View Post
There are 3 bypass valves for winterizing the system not just 1. All 3 have to be switched for normal operation. Yeah, I think your electric element is gone.
Sometimes there are only two, both are two way valves.

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Old 05-23-2015, 09:28 AM   #9
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The water heater bypass valves set (which can be anywhere from 1 to 3 valves) are designed to tie the cold water line into the hot water line during winterization. This allows you to pump antifreeze only into the cold water line and it will also fill the hot water lines with antifreeze at the same time if the bypass valve is open.

Now, hence the cold water line and hot water lines are tied together, it would also fill the hot water heater with antifreeze (6-10 gallons worth depending on your water heater tank size. So to keep this from happening, there are valves to block the water heater inlet lines and outlet lines. The valves are open when the handles are parallel with the line, and closed when perpendicular to the line.

So, when you get ready to use the water heater, you have to open the cold water inlet valve, open the hot water outlet valve, and CLOSE the bypass line between the two so the cold and hot water don't mix.

If you just open a hot water tap on your trailer, if the bypass line is open (but the inlet/outlet valves are closed), then you will get water out of it...but it's coming from the cold water line, not the actual hot water outlet from the heater.

As you see in the diagram below for normal use, the inlet and outlet valve handles are open (parallel with the line) and closed for the bypass line (perpendicular to the line).



If you open the pressure relief valve and only air is coming out, then the inlet and/or outlet valves are closed...and there is no water in the heater. If you turned on the electric element like this, then it's most likely toast unless the hi-limit thermostat tripped or burned out first. It will most likely need replacing.

This may help.

Suburban's electric switch and much more
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Old 05-23-2015, 09:40 AM   #10
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i stand corrected i did not have valveopen it was actually in closef position. water is now heating up on gas just hope i didnt burn out electric element. ty all
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