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Old 07-20-2012, 02:56 PM   #1
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House of Camping

Is anyone else having issues getting response to emails from House of Camping after they have purchased from them? Seems like before you buy.....your emails are answered in minutes, after you take delivery.....many go unanswered. Has this been anyone elses experience? Does anyone know of a prefered method? I'll ask this question on all of the campings forumns and report back any kind of feedback I get so before you buy you may want to take this into consideration. They sure seemed like nice people before the buy.
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Old 07-20-2012, 03:08 PM   #2
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Sorry no experience with them.
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Old 07-20-2012, 11:25 PM   #3
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i never emailed them, i just called and talked to George.

he helped me with FR to find a local place to have warranty work done, after we bought our Roo 23SS from them.
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Old 07-20-2012, 11:44 PM   #4
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Oh boy, is this the one in Bridgeview Illinois? My friend is awaiting delivery of a Rockwood 2503.
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Old 07-20-2012, 11:50 PM   #5
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Seems to be a common problem once you and your money have parted company.

Dave
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Old 07-21-2012, 07:12 AM   #6
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I just heard from them.......I guess their email program on the website is dropping a few emails. I never really tried to call the store.......that might be the prefered method.
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Old 07-21-2012, 07:48 AM   #7
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I bought my Rockwood from them the sale went great the delivery was ok
but I have not had to contact them since I bought my TT.

what did you buy?
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Old 07-21-2012, 02:03 PM   #8
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Quote:
Originally Posted by Trevor43 View Post
I just heard from them.......I guess their email program on the website is dropping a few emails. I never really tried to call the store.......that might be the prefered method.
they're an old school, family dealership and phone calls are probably a better idea.
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