Yah sometimes I find the dealer is to busy or forgets to get a part ordered. When I put a call into Forest River or email them I get a response that day. I have also had replacement parts sent to my home by the them. I've had good customer experience with them so hopefully you will have same luck.
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2014 Wildwood 300BH
2014 Ford Explorer XLT
2011 Ford F350 FX4
Eastlake, OH
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