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Old 08-21-2018, 06:35 AM   #1
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I guess the stories are true (about Camping World)

I bought my 1st TT almost 2 years ago, and have had a couple services performed at my local Camping World (Lake City FL). They've been great, so I read horror stories about other peoples CW experience with skepticism. In June I bought new tires and valve stems at CW-Lake City. While in Hendersonville NC just six weeks later I had a valve stem fail, and it was leaking air from the core. I called CW ASHEVILLE (which is in Hendersonville) and told them I just purchased the tires from CW, and asked them if I came by could they fix it today. They told me I would need to schedule an appointment for 2-3 weeks down the road.
FOR A FREAKIN VALVE-STEM???? ON TIRES CW JUST SOLD ME???? ARE YOU KIDDING??? They were not kidding. I went to Walmart - they replaced the core and sent me on my way (free of charge). Think twice before buying at CW of Asheville, that's the kind of service you can expect folks.
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Old 08-21-2018, 08:22 AM   #2
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Or Camping World anywhere. I have read enough horror stories, I will avoid the place like the plague.
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Old 08-21-2018, 08:54 AM   #3
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Glad to hear y'all won't be at Camping World. Less folks to get in the way of my shopping there!!!
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Old 08-21-2018, 08:58 AM   #4
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Valve stems cause more tire problems then so called china bombs . go to steel stems and eliminate one major source of tire failure
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Old 08-21-2018, 09:05 AM   #5
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I'm not really sure why you'd think that you'd have to stop by any rv dealer, anyway... you have a tire issue that any small mechanic or shop can handle easily.... I'm not sure 'banging' CW just because they don't have time to get to your simply fix when they have RVs backed up out the door, is the right thing to do - do you really expect them, or any dealer, who DID NOT install your tires, to really just drop everything and tend to only YOUR needs? How would you feel if YOUR RV was put on hold because they had to 'tend' to everyone else that drove in after you WITHOUT a scheduled appointment?

All of the CW's we've stopped at in all our travels have been kind and easy to work with... but I also don't expect them to necessarily put me ahead of anyone else that was already there - as, I'm sure, already waiting patiently themselves. I've also stopped at other 'dealers' who could not help for days or weeks - that's the nature of the business. I don't come online here and bash them just because they have a lot of business, especially when my own 'issue' may not 'really' be RV related.
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Old 08-21-2018, 09:16 AM   #6
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I had a similar experience at Belle Tire. I bought all my tires there and the latest set cost me $900. When I needed a flat fixed I brought the tire in and was told 2 hour wait. 2 hours for a 5 minute job. Asked for a manager had him review my purchase history and suggested that small jobs like fixing a flat should have a tech ready whenever. The tire was fixed in less time then it took me to complain. It's all about customer service something that is lacking today.
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Old 08-21-2018, 09:33 AM   #7
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To FormerFR; in regard to your position that they didn't sell me the tires, and, do I expect them to tend to only me. The answer is YES they did sell the tires (camping world is camping world) and Yes, I would expect that they would take care of me. I wouldn't mind waiting, but at least look at it. Not just blow me off...
And Lastly, I didn't think I had to go to camping world, but I was on the road and was only about six miles from CW, and most tire shops are not equipped or experienced in dealing with TT's. I know, I know, a tire's a tire. But most tire shops don't even have space for me to pull into. Nuf said, just a poor attitude toward customer service.
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Old 08-21-2018, 09:36 AM   #8
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Oh by the way, yawl can pick apart what I posted and accuse me of attacking C.W., but honestly I was just warning those who might think about buying there what to expect.
I don't live there and MY Camping World has been great. So I am being honest....
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Old 08-21-2018, 01:18 PM   #9
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Better place to shop for tires

Walmart has a much better rep for customer service.
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Old 08-21-2018, 02:09 PM   #10
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I, too have finished with Camping World for ANY repairs. I will not go into why but suffice it to say I'm tired of having work poorly done and having to return to get it done again at $129.00/hr!!! They didn't even offer to reimburse me for the same job that was done incorrectly!
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