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Old 10-06-2010, 06:20 AM   #1
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Impressed

Yesterday I fired off the furnace in our 3 month old TT. I had opened all the doors and windows fully expecting the dust smoke to be brutally bad seeing it was new and we hadn't used it yet. I fired it off and commenced to vacuuming out the floor registers. No smoke at all, not even a smell!! I ran the furnace for about 30 mins with no issues. I'm not sure who gets the credit, my dealer or FR, but nice job with the delivery of our TT. After 3 months, 5 trips, I have still yet to find an issue that requires warranty attention. With people posting their negative comments, as it seems easier to post negative vs positive, I wanted to make sure I have passed my positive experience! I am extremely happy with our FR product, and our experiences with those involved.
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Old 10-06-2010, 07:37 AM   #2
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Here is the positive, we love the floor plan of our 2011 Rockwood 2902SS. No here is the bad, we chose to cancel all of our fall and early winter trips because of too many issues. These issues range from front cap delamination, slide out support brackets pulled out of the floor, water pours in around the antena crank handle (new this week), furnace works when it wants to (bad crimps in wiring that I will fix), fresh water tank or plumbing leaks when you fill it, still having some electrical problems that I have not found yet. I have found several crimp nuts that were not crimped correctly. The list goes on forever, so we have made a list of items to get fixed at the dealer under waranty. We will probably sell this unit this spring. My last camper was a 2001 Forest River Shamrock we used it until fall 2009, the thing was great not a problem with it and we used it a lot and traveled all over the north east with it. We upgraded to a 2902SS, ordered from factory with all the options and the thing is a piece of junk!
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Old 10-06-2010, 07:41 AM   #3
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That's great to hear! While most of the people on here have had very few issues with our campers, if any; there's always got to be a few that need to vent their problems out somewhere. Every manufacturer produces a lemon now and then. Most folks know how to fix minor issues, sometimes thanks to this very forum for help. Glad to hear from another happy camper! Randy
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Old 10-06-2010, 08:12 AM   #4
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Running the furnace to burn off the residue is part of what dealers are supposed to do in their presale prep. Our 1st TT a few years ago the dealer forgot (so they say) and I will say there was some serious stink and burning eyes, that dealer is no longer in business. Our new V-Lite was perfectly prepped though.
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Old 10-06-2010, 08:26 AM   #5
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Knock on wood.

kbrown, I'm thrilled, happy too, that you are so blessed with a "no-issue" rig. You've surely heard the saying, "When everything is going as planned, look around, you've obviously overlooked something."

Happy travels and I hope you stay trouble free.
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Old 10-06-2010, 09:44 AM   #6
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I agree with you on the people posting on all the negative with the FR- TT and 5th Wheels. Easier to post that negative than positive. The wife and myself were looking foward to our purchasing our new TT, but after reading some of the posts....you'd think everything was junk. We went from excited to nervous.(ordered TT/6 week wait time). We have to this point had no issues and have been impressed also with our TT(Rockwood Windjammer 3065 - 3/slide outs). We've so far camped in Hot weather(AC) and cold (Furnace). Also heavy wind and rain, everything has worked as designed !! So there are allot of happy owners that dont say enough about the positive with FR products. Happy and Trouble free !! We also pull our 34' TT w/2010 Ford F-150 and have had no problems with it pulling on the Highway or 2-lane roads, up steep mountains or down. No sway issues either (Equalizer 4-way) So continued good luck and have fun Camping !!
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Old 10-06-2010, 10:00 AM   #7
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Like I said before, I use to have a 2001 Shamrock and used it until fall 2009. The camper was great, not a problem over all these years. Ordered a new 2011 Rockwood 2902SS in the spring of 2010 and nothing but trouble, I just got a lemon but that goes for anything you buy; sometimes you get a product that the manufacturer dropped the ball when building it.
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Old 10-06-2010, 10:16 AM   #8
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All's well that ends well.

Big Red, When a fellow, or lady, plunks down $60 to $90 grand for a wheeled camper, the expectation is that everything is up-to-snuff. And, should problems arise, the dealer or manufacture will remidy all troubles. If I took the time to post or praise all of my purchases (from campers to computers) I'd have little time to enjoy them. This is a GREAT forum for complaints, concerns and kudos. Be happy, as I see you are, that you got a good unit. A bunch of us here were not near as fortunate as you and come here in need of help and a place to let-off a little steam. I know Forrest River wants to manufacture a good product and by in large they do. As you have heard, "Stuff Happens" and what a better place to come to get "Un-stuffed" than the Forrest River Forums. Be well and happy travels.

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Old 10-06-2010, 12:59 PM   #9
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Quote:
Originally Posted by Boyd View Post
Big Red, When a fellow, or lady, plunks down $60 to $90 grand for a wheeled camper, the expectation is that everything is up-to-snuff. And, should problems arise, the dealer or manufacture will remidy all troubles. If I took the time to post or praise all of my purchases (from campers to computers) I'd have little time to enjoy them. This is a GREAT forum for complaints, concerns and kudos. Be happy, as I see you are, that you got a good unit. A bunch of us here were not near as fortunate as you and come here in need of help and a place to let-off a little steam. I know Forrest River wants to manufacture a good product and by in large they do. As you have heard, "Stuff Happens" and what a better place to come to get "Un-stuffed" than the Forrest River Forums. Be well and happy travels.

Very well stated. I believe both FR and the Dealer are responsible for both of the good and the bad experiences we've all faced. Some dealers are better at their jobs than others. If I was going to place one thing on why there are bad experiences it all boils down to TIME. Time is money! The more time spent the less profit you make. If it's rushed through production, things get missed or short cutted. If the dealer does a quicky inspection before or during prep than those items are missed at that level as well. The final experience becomes the owners whether good or bad. Most importantly when the bad experiences occur it's the dealer's and FR's responsiblity to make it right without inconveniencing the customer too much. Unfortunately this is where the fan gets dirty. There are too many posts about new RVs spending more time at the dealerships for fixing problems than being used for camping.
My own experience of waiting 10 weeks for a countertop extension and other items to be fixed. My coach was at the dealership the whole time. No big deal since it was winter but I had to pick it up to keep an appointment I scheduled with Camping World for a Satelite System. I then had to take it back again to have the work completed. Original drop off date January 10th, completed April 16th. Worse thing was I still had to run a new set of cables to the rear bedroom since the others had a break in the line.
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Old 10-06-2010, 02:57 PM   #10
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Boyd and Cfsoitman...... Yes, I agree with both of you on the fact that you/we have spent allot of money on these campers. I would really be pissed if I had the problems some of you all have had but, the thread was started because of the fact that many people on the forum are venting about what a bad product Forestriver makes! As i said someone new to the camping world of TT or 5 wheels reads this forum and gets the impression that everyone is having problems with Forest River Products. Which is not the case, thier are lemons out there and I truly feel bad for you as you stated $40 or $50 Thousand you would expect a good product and for that matter 5 or 10 thousand is alot to most people. One would want a good product no matter the price. But Should we Title a thread "Forest River product defect thread" It just seems as it did for us(reading this forum), it made us real nervous at first that we bought a FV camper and second expect to have problems every time you camp. This thread was started because someone was impressed with the dealer service and the quality of the FV product. Lets just not scare people away from the camping experience because as you said you got a lemon. There is ,I believe a whole bunch more people happy with Forest River than not. Because Honestly in this world today a company isnt going to stay open if they are putting out a crappy product. And Im very sorry you've had problems (as I stated earlier)it would piss me off !!
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