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Old 01-23-2014, 03:49 PM   #11
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How would repairs be done to a unit if the service facility doesn't have a bay big enough? What would they do if it rains? Very odd.

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Old 01-23-2014, 03:56 PM   #12
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Doug, just curious - how do they do repairs? Outside the bay?
Pretty much. They pull the camper around to the backside of the building, just behind the shop and work on it back there.
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Old 01-24-2014, 07:47 AM   #13
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They should have an indoor service bay that is also heated. If they don't I would ask to pick it up when the weather is better for a good inspection and walk through. You will have a better experience if your not cold and can't inspect the unit before taking possession. I would also ask if they can keep it on their lot until the weather is better too. Since I don't pull mine in the salty roads I would not want to get the whole frame and under carriage all salty which will only cause some challenges over time.
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Old 01-24-2014, 07:14 PM   #14
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Spoke to the dealer today. He said he was unable to secure the garage for the inspection, but reminded me that the underbelly is fully enclosed and there wasn't really anything to inspect down there. He said that if I wanted, we could definitely postpone the inspection until better weather.
I'm just going to dress warm and go for it. This is probably ill advised (buying in winter) since I won't be able to test the plumbing and such, but all other systems should be a go. He said he'd have the heat on a little while before for the wife, and would swap out the tank with a fresh one when we were done.
As for trailering it home, should I be concerned if the underbelly is enclosed?
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Old 01-24-2014, 07:21 PM   #15
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How bout postpone the inspection until they have a open bay? No pluming test?? no buy. I would want to check out everything to make sure it works!
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Old 01-24-2014, 07:27 PM   #16
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How bout postpone the inspection until they have a open bay?

Thought about that, but he said they were getting deliveries this weekend and all week.
It comes down to this; the wife and kids are wayyyy excited, and I really don't mind dealing with the cold. As a matter of fact, less so when I have money on the line, so I'm sure the PDI tech is going to dislike me a bit. If I want to see under the unit, he's going to have to get me some cardboard. If I want to see the roof again, well he'll have to show me. I plan on making it right with him at the end, but I'm the customer and I haven't signed anything yet.
And honestly, they're a small family business that does fairly well but I don't think their garage is big enough to do my PDI. It looked large, but more of a repair garage. I'm thinking the gravel and cardboard will be cleaner.
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Old 01-24-2014, 07:34 PM   #17
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at least do it in the daylight. You will be fine with the underbelly driving home.
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Old 01-24-2014, 08:07 PM   #18
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Our dealer is very small too but I have been dealing with them for years. They only have one building (with one bay) that is big enough for our trailer. (A wood stove for heat) Their other bays are too small. The building started its life as a VW dealership in the 1960s.

But I am only about 2-3 miles away & dealing with them for a long time know the their mechanic by first name. So I know this is not the normal way to go, but our PDI was not lengthy because I know he went through it. Did make sure everything worked. Go to him to always ask what makes that they carry to buy or stay away from. His #1 choice for least time spent in the shop has been PUMAs. They have one make not Forest River that they have had to replace the front fiberglass caps on several.

The 2013 only went back the first year for a couple of minor cosmetic issues & I had them add a 12V ceiling fan.




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Old 01-25-2014, 12:16 PM   #19
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It comes down to this; the wife and kids are wayyyy excited, and I really don't mind dealing with the cold.
I can understand that. The process of buying is an exciting time for the whole family. If you follow as much of the PDI list as possible, you can still get a lot done under these conditions.

The concept of a full PDI that allows you to test ALL of the systems is in case you find a really big issue that would make you hesitant to sign on the bottom line and take delivery. Its relatively rare, though.

You WILL find small items that will need to be taken care of but these can be fixed by you or the dealer later. It would help if you ask them what their turnaround will be like later so you can plan this spring.

The biggest things that you will not be able to check are the water systems, including WH, all plumbing, tanks, etc, fridge, and the air conditioner. Make sure to check those as soon as you can.

Congrats on your new camper and have fun!
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Old 01-25-2014, 09:30 PM   #20
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PDI went great. The tech was pretty young but had been working at the dealer for a few years, so he knew his way around. Reading this forum allowed me to throw some curveballs at him to see If he was just another "salesman" but he proved to be knowledgable.
Some issues I found were; the fridge didn't look as if it was fully flush with the cabinet, the outdoor kitchen hatch was a little off preventing locking of one side, and the electric panel on the fridge had a little bow. Then noticed one of the speakers wasn't working so ill check that tomorrow. He asked if I wanted to leave it for service and I told him no.
My thought was; I haven't been able to test the water system or really inspect the roof (little icy up there) so I'll do some dry camping in the yard and once it warms up, I'll run the water system (black tank is still a new tank) and see if anything else is present. The. I'll make a laundry list and drop it off before the season kicks in and get everything knocked out in one haul. Now, I have to hope it warms up well before the season kicks in NJ.
Aside from that, we spent the last 4 hours in it with the kids and neighbors. Had a few cocktails and the kids got to play in their bunkhouse, and got to really test the heat (snowing again here).
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