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Old 07-25-2012, 01:34 PM   #1
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Unhappy Invoking Texas Lemon Law on my RV

Sorry to say, but it has come to this, but I'm beginning the process of invoking the TX lemon law on my Rockwood 2904 (2012).

We noticed during our very first outing that the slide made a lot of noise when extending and retracting. But only during the start of extending and the end of retracting. Figured that was normal, given that we had never owned an RV with a full size slide.

On about our third weekend trip I was out near the slide when my wife extended the slide and I was shocked to see that the lip of the cylinder that extends the slide was actually catching on my tire treads as the slide extended.

Took it to our dealer for repair and they had never seen anything like it, and can't fix it. While there I looked at just about every RV on the lot and slides (the bars) extend either in front of, or between the tires, but never over the top. To further complicate matters, the end of the bar has less than a 1/2 inch clearance over the tire, so we could easily have punctured the tire when traversing bumps.

Forest River says they can fix this by repositioning the RV axle further back. I'm not against that fix, but they aren't cooperating on timing I'm being told they'll get around to it by the end of August. That's completely unnacceptable to me since I have already been without the use of my RV for almost a month...out of the 4 months I've owned it (paid cash too).

So it looks like it's litigation time. A real shame since I do like the comfort and layout of the RV. Oh well, just another one of the speed bumps of life. Meeting with the dealership GM this afternoon. We'll see how it goes.

Lesson for all...look at the slide before you buy! I know I'm probably the only "lucky" guy this has ever happened to, but hey, you never know.
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Old 07-25-2012, 01:52 PM   #2
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Man, I hate to hear that. Let us know how it goes with the GM.

I am not sure how the lemon laws work in Texas, but with my dealings with them across the border in Louisiana, is the vehicle/trailer has to have had repeated problems or one that could not be fixed by the manufacturer/dealer.

Also, if the dealer/manufacturer refused to fix a warrantable condition, then it was subject to applicable lemon law

Hopefully, yours won't come down to that, and Forest River will step up and do the right thing.
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Old 07-25-2012, 02:03 PM   #3
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Similar requirments in Texas, but two things that make me think I can invoke the lemon law. (1) it's a safety hazard, and (2) you don't need repeated attempts to fix if they are unable to fix in a thirty day period. At least that's my amateur lawyer interpretation of what I've read.

Like you said, I hope it doesn't come to that.
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Old 07-25-2012, 04:05 PM   #4
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The sad thing about this is the loss will likely fall on the dealer and not Forest River. I am sure that depends on the volume the dealer does in sales. For those of us in Texas, let us know what happens. Good luck with getting this resolved and sorry for the problem, don't let it put you off camping and I will certainly check this out when we pick up our new Surveyor in three weeks.
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Old 07-25-2012, 08:48 PM   #5
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Interesting meeting with the GM. Can't say I'm thrilled, but I'm going to give them their shot. They want to make temporary modifications...approved by Forest River...to allow me to safely use the RV for a month until Forest River can fly down a specialist to reverse the entire support structure of the slide. This will be an experrience.
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Old 07-25-2012, 11:57 PM   #6
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Good luck with that.
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Old 07-26-2012, 12:17 AM   #7
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Just subscribed to this thread very curious how this turns out.
Good luck!
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Old 07-26-2012, 01:19 AM   #8
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Quote:
Originally Posted by majag86 View Post
Interesting meeting with the GM. Can't say I'm thrilled, but I'm going to give them their shot. They want to make temporary modifications...approved by Forest River...to allow me to safely use the RV for a month until Forest River can fly down a specialist to reverse the entire support structure of the slide. This will be an experrience.
Obviously you're smart enough to "get it all in writing"!

Best wishes to you for success, as the outcome eventually affects us all.

Keep us updated about this, please!

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Old 01-04-2015, 07:54 PM   #9
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Any updates?
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Old 01-08-2015, 08:11 PM   #10
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Thread is two plus years old.
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