Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 10-20-2018, 10:40 AM   #1
Senior Member
 
Join Date: Dec 2017
Posts: 768
Kudos to Palm Beach RV

Just want to throw this out there. Brand new Riverstone Legacy (week old) had a mechanical failure (slides wouldn't go out, landing gear wouldn't drop) on my way to Florida for the season from Chcacgo. Had no luck from my dealer, Lippert technical support, no response from mobile mechanics, and CW across the street in St. Augustine Fla. told me to come back in two weeks. Palm Beach RV in West Palm Beach (near my destination) said they were buried, but to come by an they would take a peak. In 5 minutes they diagnosed the problem, jury rigged it so everything would work, and sold me a part to upgrade and permanently fix the issue (bad relay/breaker). Jeff was the technician. No charge for the labor! Keep them in mind if you're in the area.
Rusty
__________________
2019 Riverstone Legacy 38MB
Full Paint Merlot/All Options
2015 Black Ford Platinum Diesel F-350 Dually
lcv800 is offline   Reply With Quote
Old 10-20-2018, 03:35 PM   #2
Senior Member
 
360true's Avatar
 
Join Date: Jun 2013
Posts: 657
Where in Palm Beach county are you staying?
__________________
2014 Georgetown 378 XL
Toyota Prius on dolly.
Full time since 2014
360true is offline   Reply With Quote
Old 10-20-2018, 06:05 PM   #3
Senior Member
 
Join Date: Dec 2017
Posts: 768
John Prince Campground. County Park.
__________________
2019 Riverstone Legacy 38MB
Full Paint Merlot/All Options
2015 Black Ford Platinum Diesel F-350 Dually
lcv800 is offline   Reply With Quote
Old 10-20-2018, 06:14 PM   #4
Senior Member
 
360true's Avatar
 
Join Date: Jun 2013
Posts: 657
We will be there Oct 29. Currently at Lion country in Loxahatchee. You there for a while?
__________________
2014 Georgetown 378 XL
Toyota Prius on dolly.
Full time since 2014
360true is offline   Reply With Quote
Old 10-21-2018, 05:46 AM   #5
Senior Member
 
Join Date: Dec 2017
Posts: 768
We'll be here. PM sent with e-mail. Come by for a beverage.
Rusty
__________________
2019 Riverstone Legacy 38MB
Full Paint Merlot/All Options
2015 Black Ford Platinum Diesel F-350 Dually
lcv800 is offline   Reply With Quote
Old 10-21-2018, 01:00 PM   #6
Don
 
Join Date: Aug 2015
Location: North West Florida
Posts: 82
John Prince RV Park

Good to hear you got your problem taken care of. We stay at JP often since we have family in Palm Beach. We like the park a lot. Although I have never had a problem with my rv while there it is good to know about Palm Beach RV and their excellent service. If I ever need their help I will gladly give them a call. Do you know if they have mobile service too. Enjoy your stay. We'll be there around Thanksgiving. We travel from north Florida and stop at Travelers Campground in Gainesville on our first day of travel down to Palm Beach. It is a great overnight spot with places just for overnighters. A little expensive at $55 but very convenient.
Sandy12345 is offline   Reply With Quote
Old 10-21-2018, 03:31 PM   #7
Senior Member
 
Join Date: Jun 2012
Location: Florida
Posts: 211
Glad your problem was fixed. Thanks for sharing a positive on this dealer
Will keep them in mind. A little courtesy by dealers can go a long way. Many don t realize it. Good news travels fast and the best advertisement. I can share 3 on the west coast of Florida to avoid.
twoclaws is offline   Reply With Quote
Old 10-22-2018, 05:08 AM   #8
Senior Member
 
Join Date: Dec 2017
Posts: 768
Palm Beach RV has a list of several mobile mechanics. I have used one, Carl (number available if you PM me. I think his business is Mobile Mechanics, but need to check). Good work and very reasonable.
Rusty
__________________
2019 Riverstone Legacy 38MB
Full Paint Merlot/All Options
2015 Black Ford Platinum Diesel F-350 Dually
lcv800 is offline   Reply With Quote
Old 10-22-2018, 05:48 AM   #9
Senior Member
 
nikita's Avatar
 
Join Date: Jan 2015
Location: Grand Island
Posts: 307
Quote:
Originally Posted by lcv800 View Post
Palm Beach RV has a list of several mobile mechanics. I have used one, Carl (number available if you PM me. I think his business is Mobile Mechanics, but need to check). Good work and very reasonable.
Rusty
Waiting for Carl to come on Tuesday, had a RV tire blow out on our way down and broke our propane line, he's a great guy. Rusty, your Riverstone is beautiful!!
__________________
Nikita
2020 Chevy Silverado Diesel 2500HD
2015 Sabre 33 RETS 5th Wheel
nikita is offline   Reply With Quote
Old 10-22-2018, 05:59 AM   #10
Senior Member
 
Join Date: Dec 2017
Posts: 768
Thank you. Where are you staying? I have an appointment with Carl Tuesday as well. LOL.
Rusty
__________________
2019 Riverstone Legacy 38MB
Full Paint Merlot/All Options
2015 Black Ford Platinum Diesel F-350 Dually
lcv800 is offline   Reply With Quote
Old 10-22-2018, 06:22 AM   #11
Senior Member
 
nikita's Avatar
 
Join Date: Jan 2015
Location: Grand Island
Posts: 307
Quote:
Originally Posted by lcv800 View Post
Thank you. Where are you staying? I have an appointment with Carl Tuesday as well. LOL.
Rusty
Holiday Circle (we know you and you know us)
__________________
Nikita
2020 Chevy Silverado Diesel 2500HD
2015 Sabre 33 RETS 5th Wheel
nikita is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 12:14 PM.