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Old 05-05-2016, 12:40 PM   #11
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IMO, the local dealer is worth considering if:
1) they have a reputable service center, and
2) they are competitively priced after accounting for the cost to travel to the out-of-state dealer

If they can't meet those 2 criteria, don't be afraid to shop for the best price.

If you end up buying from out-of-state, Forest River can help you locate a shop not too far away to do any warranty work. RV Wholesalers also has a "dealer network" which is a referral to a local independent service shop who'll work on your unit.
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Old 05-05-2016, 12:42 PM   #12
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Originally Posted by ependydad View Post
Good points above. My "local" dealer ended being putzes when it came to service.

Given RVW's track record, I would gladly buy from them.
And on your current adventure, that local dealer is no where near you anyway!
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Old 05-05-2016, 12:43 PM   #13
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Quote:
Originally Posted by itat View Post
And on your current adventure, that local dealer is no where near you anyway!

Truth. A fulltiming friend likes to say "warranties are for weekenders".
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Old 05-05-2016, 01:09 PM   #14
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Look for a local rv repair service near you. Not a dealer, but a shop that does repairs only. Considering your location, I'm sure there are plenty to be found. Take your time doing you inspection when you pick it up. It doesn't have to be done in an hour or 2. Better still ask if you can take to a local campground for the night or 2 and go over the unit there. We brought ours from Couch's RV and had them deliver to NJ. Had some minor issues but they were quick to send parts if needed and I enjoy doing the work myself.
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Old 05-05-2016, 01:09 PM   #15
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If your ordering out of state make sure your PDI is very thorough. My PDI lasted an hour and boy do I wish I had paid better attention! Spent more time being regaled by good ole boy and honestly blinded by my new motorhome all shiny and nice I forgot all the good advice I had found here. Have a checklist and check the forum your new RV belongs to.
I ordered out of state knowing I wasnt going to use their warranty work and had lined up several independant repair shops if needed. With the savings I realized on the price out of state as opposed tolocally I figured I'd be well ahead of the game. Biggest issue I had was a bad air bag line I fixed myself. Good luck
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Old 05-05-2016, 01:20 PM   #16
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We bought our Rockwood Roo from a dealer 2000 miles away.
FR found us a number of local dealers willing to do the warranty work.

We could also use independent RV shops, as long as we got pre approval and were willing to be reimbursed.

We knew that we would be at the back of the line, so we just dropped it off at the start of winter and got free storage until they got to it.
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Old 05-05-2016, 01:30 PM   #17
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Originally Posted by wnelsonfl View Post
Have used Camping World (not my dealer) and they did warranty work faster and better than my dealer.
Purchased a new travel trailer at Camping World. Tried to make an appointment at the selling dealer only to find out they do not do warranty service on my trailer. They sent me 190 miles away however they wanted a $250.00 fee to find the problem. It was a Winnebago travel trailer.
Never again with Camping world or Winnebago.
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Old 05-05-2016, 01:34 PM   #18
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Is there a rating service for dealers and TV service centers?
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Old 05-05-2016, 01:58 PM   #19
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Ezitin nailed it. Locate a reasonably local NON-DEALER repair shop. Put aside a couple of $1000 for repairs and figure worst case you'll have to use that to fix what should have been warranty. Anything more should go back to the factory. If your local dealer has a GOOD reputation for service, and is within $2,000, that would be my first choice. Otherwise, go for best price, but don't sign on the dotted line until you're sure everything works as it should. Remember that the wolf wears sheep clothing.
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Old 05-05-2016, 02:30 PM   #20
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Quote:
Originally Posted by wnelsonfl View Post
Is there a rating service for dealers and TV service centers?
I use Yelp, RVServiceReviews.com, and word-of-mouth recommendations:

RV Service Reviews

They aren't great, but traveling around- it's the best that I can get.
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