My PDI at RVDirect.com in Des Moine, Iowa was excellent. It was three hours long and Lance was very patient with me as I was a total newby and single female who flew in to p/u and drive back to Calif. Nervous as Hell when he handed me the keys, there were tornado wornings, heavy wind and rain; then late winter snow in the Rockies. I made the last ascent to my home in Eastern Sierra
Mtns., confident by then I could handle anything. It was well worth it for me buying out of state and saving 38% off retail. My local dealers wouldn't budge on price.